Eptura, a global leader in worktech solutions, has released the 2025 Workplace Index, providing insights from 200 operational leaders and data from 25 million global users. The research highlights a growing trend—34% of businesses plan to increase office attendance, yet enterprises face a major challenge: disconnected technology stacks are hindering efficiency and decision-making.
Despite having an abundance of workplace technology, many organizations struggle to leverage its full potential. With two-thirds of companies using 6 to 40 different solutions for workplace operations, integration has become a critical priority.
Findings from the 2025 Workplace Index
1. Disconnected Technology is Hindering Decision-Making
- Businesses struggle to extract meaningful insights due to multiple dashboards and siloed systems.
- 37% of organizations require 11 or more full-time employees just to analyze and report worktech data.
- On average, companies use 17 standalone technologies for workplace operations, creating inefficiencies.
2. Challenges in AI Adoption
- Over 50% of businesses cite insufficient skill sets and lack of cross-platform integration as major obstacles to AI deployment.
- AI usage is still in its early stages, primarily used for chatbots, dashboards, and diagnostics rather than advanced automation.
3. Increased Office Attendance Poses Real Estate Challenges
- 34% of businesses plan to increase in-office workdays in 2025.
- The volume of visitors per location has nearly doubled in the past three years.
- This shift puts pressure on leaders to balance space utilization with employee experience.
4. Difficulty Demonstrating ROI Slows Technology Integration
- Over two-thirds of businesses cite budget constraints as the primary barrier to adopting workplace technology.
- The biggest challenge in securing budgets is the lack of perceived value in integrated solutions.
Strategies to Optimize Workplace Operations
1. Increase Efficiency by Consolidating Operational Data
- Businesses should focus on balancing occupancy throughout the week, optimizing real estate portfolios, and extending asset lifecycles.
2. Prioritize AI to Enhance Workplace Experiences
- 77% of organizations plan to use AI to improve employee experience.
- 68% aim to automate visitor management within the next year.
3. The Rise of the Digital Workplace Leader
- 75% of organizations have already hired or are in the process of hiring a digital workplace leader to manage hybrid work environments.
4. Maximize Technology Value Through System Integration
- Organizations transitioning from fragmented solutions to integrated platforms will see increased ROI.
- Streamlining vendors and unifying data will enhance efficiency, reduce costs, and improve decision-making.
Eptura’s 2025 Workplace Index underscores the urgency of AI adoption and technology integration to drive workplace efficiency. Businesses must move beyond fragmented tech stacks and embrace cross-platform solutions to optimize operations, improve workplace experiences, and maximize their real estate investments.
As Brandon Holden, CEO of Eptura, stated, “By leveraging AI-driven analytics and cross-platform integration, organizations can enhance workplace efficiency, optimize real estate usage, and extend asset lifecycles—ultimately driving better decisions.”
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