Alight, Inc., a prominent cloud-based human capital and technology services provider, has announced significant executive leadership changes as it continues to build on the success of its multi-year transformation. Effective January 1, 2025, Allison Bassiouni will be promoted to Chief Delivery Officer, and Deepika Duggirala will take on the role of Chief Technology Officer. This leadership transition marks the next phase in Alight’s growth as the company strengthens its service delivery and technology capabilities.
New Leadership Roles and Responsibilities
- Allison Bassiouni – Chief Delivery Officer
- Bassiouni will take charge of Alight’s service delivery functions, ensuring the company continues to enhance client success and operational excellence.
- With over 25 years of experience in benefits delivery and customer experience, she has played a pivotal role in improving client satisfaction and leading Alight’s service delivery initiatives.
- As Executive Vice President, Customer Experience and Delivery, Bassiouni led significant efforts in elevating Alight’s client services, making her a natural fit for this expanded role.
- Deepika Duggirala – Chief Technology Officer
- Duggirala will oversee Alight’s technology organization, leading the company’s efforts in innovation, particularly focusing on AI, automation, and digital transformation.
- Joining Alight in 2023 as Executive Vice President of Technology, Duggirala brings a wealth of experience from roles at TransUnion, SAP Labs, and Motorola. Her leadership expertise spans enterprise software, mobile platforms, and tech innovation.
- With her strong technical acumen and track record in driving cutting-edge technology initiatives, Duggirala is poised to accelerate Alight’s tech transformation journey.
- Departure of Greg Goff
- Greg Goff, who has led Alight’s delivery and technology functions and is currently serving as President, will depart the company on January 31, 2025.
- During his tenure, Goff spearheaded critical initiatives, including the development of Alight Worklife and the company’s successful cloud migration, helping Alight achieve key milestones in its transformation journey.
Looking Ahead: Alight’s Future Growth
Dave Guilmette, CEO of Alight, expressed confidence in the leadership capabilities of both Bassiouni and Duggirala, highlighting their ability to drive growth and deliver exceptional outcomes for clients. With their combined expertise in service delivery and technology, Alight is well-positioned for its next chapter of expansion and innovation.
