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BDS Connected Solutions Wins Gold & Silver Stevie® Awards for Client Service and Talent Acquisition Excellence

BDS Connected Solutions, LLC. has earned significant recognition in the 23rd Annual American Business Awards®, securing a Gold Stevie® Award for Support Department of the Year and a Silver Stevie® Award for Support Team of the Year. These awards highlight BDS’ innovative approaches in client service and talent acquisition, reinforcing its position as a leader in operational excellence and recruitment innovation.

Award-Winning Client Service Department

  • Gold Stevie® Award for Support Department of the Year:

    • Recognized for transforming retail training, sales enablement, and customer support for Motorola Retail Sales Specialists.

    • Implemented immersive training programs combining comprehensive product knowledge and advanced sales teams.

    • Achieved increased activations, improved customer satisfaction, and expanded market share.

    • Employed forward-thinking strategies such as dynamic virtual initiatives and personalized sales support.

    • Strengthened partnerships with carriers and retailers, boosting brand visibility and optimized in-store execution.

    • Judges praised the team’s world-class dedication and volume of high-impact activities.

    • Tara Hankins, VP of Client Service, emphasized the team’s passion, innovation, and client-first mindset as key to this success.

Recognition for Talent Acquisition Team

  • Silver Stevie® Award for Support Team of the Year:

    • Awarded for a strategic, technology-driven, and inclusive recruitment approach.

    • Enhanced employer branding and workforce solutions through automated candidate engagement.

    • Leveraged AI-powered recruitment tools and referral initiatives to streamline hiring processes and broaden talent pipelines.

    • Advanced Diversity, Equity, and Inclusion (DEI) through certifications and partnerships (Jobs for Humanity, Hiring Our Heroes).

    • 2024 achievements:

      • 48% increase in total hires (3,679 hires).

      • 52% increase in accepted offers (4,454 offers).

      • Reduced time-to-offer to 18.99 days, outperforming the industry average of 42 days.

      • Recognized as a Certified Age-Friendly Employer, bolstering diversity reputation.

    • Laura Miller, Director of Talent Acquisition, credited cross-functional collaboration for these achievements.

Leadership and Company Impact

  • Jim Fulk, CEO of Channel Partners, highlighted the awards as a testament to BDS’ exceptional talent and culture of excellence.

  • The dual recognition reinforces BDS’ vision to lead with innovation and drive meaningful business impact.

  • Both teams set industry standards through passion, purpose, and strategic execution.

BDS Connected Solutions has demonstrated remarkable leadership in client service and talent acquisition, earning prestigious Stevie® Awards for its innovative and effective strategies. The company’s commitment to operational excellence, technology adoption, and inclusive recruitment continues to elevate its industry standing while fostering growth and success for clients and employees alike.