ControlUp, a leader in Digital Employee Experience (DEX) management, has appointed Beau Dolinsky as Vice President of Customer Experience. Dolinsky brings extensive strategic leadership experience from Zoom and Citrix, focusing on enhancing customer satisfaction and driving business growth.
Key Highlights
1. Beau Dolinsky’s Leadership and Expertise
- Dolinsky is a seasoned executive with a proven track record in customer success and professional services.
- His career includes significant contributions at Zoom and over a decade at Citrix, leading impactful customer experience initiatives.
2. Vision for Customer Experience at ControlUp
- Dolinsky will lead efforts to maximize customer value from their DEX investments through innovative strategies and solutions.
- His expertise in partner-led delivery models and customer success practices aligns with ControlUp’s growth objectives.
3. Statements from Leadership
- Tom Holland, Chief Revenue Officer at ControlUp:
- Emphasizes Dolinsky’s alignment with ControlUp’s strategic focus and his ability to drive customer retention and loyalty.
- Beau Dolinsky:
- Highlights the potential of DEX technologies to transform digital businesses and the role of automation in optimizing employee experiences.
4. Career Highlights and Credentials
- At Zoom: Successfully launched professional services and customer success strategies to enhance market presence.
- At Citrix: Oversaw the Partner Customer Success Management program, driving maturity and growth.
- Holds numerous certifications in end-user computing technologies, including Citrix, Microsoft, and IGEL.
5. Industry Leadership in DEX
- ControlUp continues to lead the market in DEX innovations, helping businesses manage and optimize employee experiences through automation and advanced technologies.
Beau Dolinsky’s appointment marks a pivotal step for ControlUp as it strengthens its leadership team to deliver exceptional customer experiences. With his extensive expertise, ControlUp is poised to expand its impact as a DEX industry leader.
