Charter Senior Living, which operates 71 communities nationwide, has selected Kevala®, the AI-powered labor optimization platform now integrated into Residex®, to overhaul workforce scheduling. The move is aimed at improving operational efficiency, reducing overtime, and creating more predictable schedules for staff—ultimately benefiting residents.
AI-driven scheduling for senior care
Kevala’s intuitive scheduling workflows allow managers to balance staffing needs with resident care priorities. “The platform has transformed how our communities approach staffing,” said Kandice Alcorn, VP of Health & Wellness at Charter Senior Living. “It saves time, reduces costs, and enables our teams to focus on what matters most: delivering exceptional care.”
Alcorn, who previously used Kevala at another organization, highlighted the platform’s seamless integration and rapid deployment as key factors in Charter’s decision. “Kevala stood out for its ability to deliver immediate benefits and integrate with our existing systems. It has become an invaluable tool for staff and residents alike,” she said.
Residex integration expands capabilities
Now part of the Residex AI platform, Kevala strengthens the company’s vision of a fully connected senior care management system. Residex combines 16 integrated modules covering clinical, compliance, operational, and workforce needs into a single intelligent platform.
“Working with Charter has been incredible,” said Noah Kusz, Senior Vice President of Sales at Residex. “Implementing this type of system gives providers a smarter, more reliable way to align workforce scheduling with resident care delivery, driving efficiency across multiple communities.”
By embedding proven scheduling technology into a broader connected platform, Residex aims to help senior living providers optimize staffing, improve compliance, and deliver better outcomes. For organizations grappling with labor shortages and rising operational costs, AI-driven scheduling is fast becoming a competitive differentiator.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
