Firstsource Solutions Limited, a leading global provider of transformational services and an RP-Sanjiv Goenka Group company, has launched the Firstsource Gigsourcing Platform, a next-generation solution to unlock the power of the gig economy at enterprise scale.
This cutting-edge platform is part of the Firstsource relAI™ suite and delivers cost-effective, flexible, and AI-driven workforce models, enabling global organizations to source and manage freelance talent with unmatched agility.
Redefining Workforce Models in the Digital Age
“The Firstsource Gigsourcing Platform marks a pivotal milestone in our UnBPO™ journey,” said Ritesh Idnani, Managing Director & CEO of Firstsource. “This is about creating an entirely new operating model by blending AI, domain expertise, and on-demand global talent.”
As digital transformation reshapes work, Firstsource’s Gigsourcing Platform positions businesses to accelerate growth by streamlining talent acquisition, performance tracking, and project execution—all while maintaining operational excellence.
Built for Enterprises. Designed for Freelancers.
Key platform features include:
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AI-powered Matching: Intelligent pairing of gigs with the right freelancers.
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Compliance-first Onboarding: Ensures alignment with local labor laws.
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Qualification Tests: Skill-verification to maintain quality delivery.
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Gig Management Tools: Complete control of user roles, access, and notifications.
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Automated Payments: Frictionless, secure freelancer payouts.
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SSO & Integrations: Easy compatibility with enterprise tools.
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Private Instances: Create proprietary freelancer crowds.
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Insourcing Options: Internal gig resourcing capabilities.
Enabling the Future of Work
“This platform is more than just a connection engine—it’s a hyper-agile, digitally intelligent sourcing ecosystem,” said Hasit Trivedi, Chief Digital & AI Officer. “It redefines how work is disaggregated and how precision and scale are delivered in the AI era.”
The launch complements Firstsource’s recent debut of Agentic AI Studio, collectively forming a robust foundation for enterprise transformation and non-linear growth.
