goHappy, the leading platform for frontline employee engagement, has announced the official launch of its Happiest Frontline Employees™ certification—a new benchmark that honors organizations achieving exceptional employee engagement among their frontline workforce.
Raising the Standard for Frontline Employee Satisfaction
The Happiest Frontline Employees certification is awarded to companies that score at least 75% favorable engagement on their most recent goHappy Employee Engagement Survey. This distinction signals an organization’s deep commitment to building a people-first culture, where employees feel seen, valued, and energized to contribute meaningfully to the business.
“Frontline workers are the backbone of so many businesses, yet they are often overlooked when it comes to engagement strategies,” said Shawn Boyer, Founder and CEO of goHappy. “We created this certification to celebrate companies that lead by example—by prioritizing their frontline workforce and showing that doing so yields both happier teams and stronger business performance.”
Inaugural Certified Organizations
goHappy is proud to recognize the first cohort of organizations to receive the Happiest Frontline Employees certification:
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Family Express
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ACAC Fitness & Wellness
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Mainsail Lodging and Development
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Pollo Tropical
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Mac Haik Restaurant Group
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Call Your Mother Deli
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Biscuitville
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Pita Jungle
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Villa Restaurant Group
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Snooze, an A.M. Eatery
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City Barbeque
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A&K Railroad
These certified companies exemplify the power of a well-engaged frontline workforce to enhance productivity, culture, and customer experience.
Engagement Drives Business Outcomes
According to goHappy’s latest State of the Frontline Worker Report, organizations with engagement scores above 75% see turnover rates 14% lower than the industry average. This data reinforces the strategic value of engagement—not just as a cultural imperative but as a business driver.
The Happiest Frontline Employees certification validates this approach, showcasing companies that align employee wellbeing with performance outcomes.
