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HireVue Survey: Changing Perceptions on AI in Hiring Process

HireVue, a leader in Human Potential Intelligence, conducted a survey among 3,100 workers and 1,000 HR professionals in the U.S. and the U.K. The survey explores evolving attitudes towards AI’s role in the hiring process and its impact on fairness and efficiency.

  • Candidate and HR Perceptions: Sixty-four percent of candidates believe AI treats applicants fairly, while sixty-seven percent of HR leaders view AI as effective or better at identifying well-qualified candidates.
  • Transparency and Fairness: Dr. Lindsey Zuloaga emphasizes the importance of transparency in AI usage to maintain applicant satisfaction and fairness. Clear communication about AI’s role in decision-making is crucial for companies adopting these technologies.
  • Productivity Gains: Forty-one percent of AI-using leaders report increased productivity, with seventy percent planning to adopt AI in hiring within the next year.
  • Ethics and Compliance: There’s a call for clear guidelines and ethical considerations in AI adoption. Forty-two percent of HR professionals await corporate guidelines, while thirty-three percent have already implemented AI without approval.
  • Worker Sentiment: Half of workers see AI as a solution to bias in hiring, yet seventy-five percent oppose AI making final hiring decisions.

Expert Advice Dr. Zuloaga advises caution amid AI adoption, urging businesses to validate AI claims with audits and fairness documentation. She emphasizes the need for realistic expectations and ethical considerations in leveraging AI for hiring decisions.

HireVue’s survey underscores shifting perceptions and challenges in AI adoption for hiring practices. As AI continues to evolve, transparency, ethics, and effective communication remain pivotal for ensuring trust and fairness in recruitment processes.