EZRA, the digital coaching platform, has achieved a Guinness World Records™ title alongside Microsoft for the most people completing a business coaching program in one year. Engaging 4,816 Microsoft employees through virtual coaching sessions, EZRA has helped drive meaningful career development and business results at the tech giant.
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Programme Overview and Record Achievement
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The coaching program is designed by EZRA to prioritize career development as a key factor for employee retention at Microsoft.
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Achieved Guinness World Record for “Most people to complete a business coaching programme in one year.”
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Event to celebrate the record was held on April 28th in London during an AI upskilling event.
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Career Development Outcomes for Microsoft Employees
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34% increase in core career behaviors, including:
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51% increase in ability to define career steps
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37% increase in articulating goals
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27% of participants showed increased ambition, skill development, and network-building.
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Career confidence rose by 14%.
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Greater awareness of resources (+16%), understanding of internal options (+16%), and confidence to apply for new roles (+13%).
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Career conversations with managers improved by 15%.
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EZRA coaches received an average rating of 98% from Microsoft employees.
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EZRA’s Coaching Scale and Reach
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Coached 4,816 employees with 13,704 individual coaching sessions in one year (average 430 sessions per week).
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Delivered coaching across 80 countries.
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Utilized 294 International Coaching Federation (ICF) Accredited coaches.
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Microsoft’s Coaching Strategy and Goals
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EZRA manages 1:1 coaching within Microsoft’s broader coaching program, offering internal/external coaching, group and individual sessions, and coach certification opportunities.
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Microsoft’s 12-week coaching program reaches 70,000 employees worldwide.
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83% of participants find coaching exercises and advice on Microsoft Teams valuable.
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Measured Impact of Coaching on Microsoft Workforce
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18% increase in employees understanding career options within Microsoft.
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38% increase in ability to define next career steps.
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13% rise in confidence applying for internal roles.
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11% more employees see a long-term future at Microsoft.
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68 internal coaches earned ICF Level 1 certification, bringing total certified coaches to 115.
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Leadership Perspectives
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Nick Goldberg, EZRA CEO, highlights the partnership’s success and Microsoft’s focus on career development as a retention driver.
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Panos Malakoudis, Microsoft coaching lead, emphasizes the program’s innovation in democratizing coaching and integrating learning with work.
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EZRA’s collaboration with Microsoft has set a new global standard for scalable, personalized business coaching. The program not only earned a Guinness World Record but also delivered measurable improvements in career development, employee engagement, and internal mobility—reinforcing Microsoft’s commitment to investing in its workforce’s growth.





