HomeinterviewsEZRA and Microsoft Set Guinness World Record for Business Coaching Impact

EZRA and Microsoft Set Guinness World Record for Business Coaching Impact

EZRA, the digital coaching platform, has achieved a Guinness World Records™ title alongside Microsoft for the most people completing a business coaching program in one year. Engaging 4,816 Microsoft employees through virtual coaching sessions, EZRA has helped drive meaningful career development and business results at the tech giant.

  1. Programme Overview and Record Achievement

    • The coaching program is designed by EZRA to prioritize career development as a key factor for employee retention at Microsoft.

    • Achieved Guinness World Record for “Most people to complete a business coaching programme in one year.”

    • Event to celebrate the record was held on April 28th in London during an AI upskilling event.

  2. Career Development Outcomes for Microsoft Employees

    • 34% increase in core career behaviors, including:

      • 51% increase in ability to define career steps

      • 37% increase in articulating goals

    • 27% of participants showed increased ambition, skill development, and network-building.

    • Career confidence rose by 14%.

    • Greater awareness of resources (+16%), understanding of internal options (+16%), and confidence to apply for new roles (+13%).

    • Career conversations with managers improved by 15%.

    • EZRA coaches received an average rating of 98% from Microsoft employees.

  3. EZRA’s Coaching Scale and Reach

    • Coached 4,816 employees with 13,704 individual coaching sessions in one year (average 430 sessions per week).

    • Delivered coaching across 80 countries.

    • Utilized 294 International Coaching Federation (ICF) Accredited coaches.

  4. Microsoft’s Coaching Strategy and Goals

    • EZRA manages 1:1 coaching within Microsoft’s broader coaching program, offering internal/external coaching, group and individual sessions, and coach certification opportunities.

    • Microsoft’s 12-week coaching program reaches 70,000 employees worldwide.

    • 83% of participants find coaching exercises and advice on Microsoft Teams valuable.

  5. Measured Impact of Coaching on Microsoft Workforce

    • 18% increase in employees understanding career options within Microsoft.

    • 38% increase in ability to define next career steps.

    • 13% rise in confidence applying for internal roles.

    • 11% more employees see a long-term future at Microsoft.

    • 68 internal coaches earned ICF Level 1 certification, bringing total certified coaches to 115.

  6. Leadership Perspectives

    • Nick Goldberg, EZRA CEO, highlights the partnership’s success and Microsoft’s focus on career development as a retention driver.

    • Panos Malakoudis, Microsoft coaching lead, emphasizes the program’s innovation in democratizing coaching and integrating learning with work.

EZRA’s collaboration with Microsoft has set a new global standard for scalable, personalized business coaching. The program not only earned a Guinness World Record but also delivered measurable improvements in career development, employee engagement, and internal mobility—reinforcing Microsoft’s commitment to investing in its workforce’s growth.