MakeShift, an Alberta-based workforce management platform, has successfully launched its advanced staff scheduling and time solution at The Brenda Strafford Foundation (BSF), a leading long-term care and assisted living provider in the province. This marks the culmination of BSF’s multi-year initiative to modernize its ERP, payroll, and workforce operations with a focus on enhancing care through innovative technology.
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Tailored Solution for Healthcare Complexity
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MakeShift’s platform addresses BSF’s complex staffing needs, including compliance with multiple collective bargaining agreements (CBAs), fatigue management rules, and regulated payroll processes.
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The system supports accurate scheduling, time tracking, and labor evaluation in a unionized, healthcare environment.
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Collaborative Implementation for Strong Adoption
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MakeShift worked closely with BSF from discovery through go-live, customizing workflows to mirror real-world operations and deliver a user-friendly, intuitive system.
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High staff engagement was evident when healthcare aides praised the platform as “easy peasy,” signaling successful adoption.
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Local Expertise with Scalable Innovation
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Founded in Calgary, MakeShift’s deep understanding of Alberta labor laws and union scheduling complexities gives clients like BSF an edge in compliance without sacrificing innovation.
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Features such as fatigue rule enforcement, geofenced time tracking, shift swaps, and AI-driven support reduce administrative burden and improve payroll accuracy.
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Seamless SAP SuccessFactors Integration
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As a certified SAP Industry Cloud Partner, MakeShift integrates directly with SAP SuccessFactors via the SAP Business Technology Platform, enabling unified workflows across scheduling, time capture, and payroll.
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This deployment showcases how SAP clients can extend their ERP capabilities with specialized, compliance-ready workforce management tools.
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The successful deployment of MakeShift at The Brenda Strafford Foundation highlights the value of tailored, locally informed workforce technology in regulated, unionized healthcare environments. By aligning technology with organizational needs and leveraging deep regional expertise, MakeShift empowers healthcare providers to optimize operations, support staff, and ultimately improve the quality of care delivered.
