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HR’s Strategic Role Grows Amid Hiring Challenges & EX Concerns

A recent HR Technology Report by isolved reveals that 94% of HR leaders now see their department as a key business driver, a significant rise from 70% in 2022. However, this evolution comes with challenges, including hiring concerns, talent shortages, and skills gaps.

Findings from the isolved Report

  • HR as a Strategic Business Driver

    • 94% of HR leaders recognize HR’s impact on business success.
    • A shift from traditional HR functions to a strategic leadership role.
  • Challenges in the Talent Landscape

    • 69% expect hiring difficulties to persist.
    • 62% report an ongoing talent crisis in their industry.
    • 48% acknowledge a growing skills gap.
  • Employer-Employee Power Shift

    • 65% of HR leaders believe power is returning to employers.
    • This shift may result in cost-cutting and reduced employee experience (EX) investments.
  • Employee Experience (EX) and Engagement Gaps

    • One-third of HR leaders see improving EX as their biggest opportunity.
    • However, 79% of employees report burnout, while only 61% of HR leaders recognize it as an issue.
    • A disconnect between HR priorities and employee needs persists.
  • Impact on Retention and Recruitment

    • Poor EX investment can harm engagement and increase attrition.
    • A declining labor force and reduced immigration may create long-term hiring challenges.
    • Companies that neglect EX risk damaging their reputation and recruitment efforts.

HR’s transformation into a key business driver brings both opportunities and challenges. While power dynamics shift, organizations must balance cost efficiency with investments in EX and employee engagement to maintain productivity and retention.