Insight Global Survey: AI’s Growing Role in Hiring & the Need for Human Expertise

Insight Global, a leading international staffing and professional services company, has released the results of its 2025 AI in Hiring survey, highlighting the growing importance of both human and artificial intelligence in the hiring process. The survey reveals that while AI significantly enhances the efficiency of recruitment, human involvement remains crucial for making the best hiring decisions.

Key Findings from the Survey

1. Widespread Use of AI in Hiring
   • 99% of surveyed hiring managers report using AI in some aspect of their recruitment process, indicating broad adoption of AI-driven tools in modern hiring.
2. Improved Efficiency with AI
   • 98% of participants saw significant improvements in hiring efficiency, with AI automating tasks such as:
     • Scheduling interviews.
     • Screening resumes.
     • Assessing candidate skills.
   • This streamlined process has made the recruitment cycle faster and more effective.
3. Importance of the Human-AI Balance
   • Despite the widespread use of AI, 93% of hiring managers stress the continued necessity of human involvement in hiring decisions.
   • This highlights the need for human expertise in evaluating candidates and ensuring cultural fit, even with AI’s growing capabilities.
4. Perceptions of AI in Job Applications
   • 54% of hiring managers care if a jobseeker’s resume or cover letter is generated using AI tools.
   • This indicates a potential friction point between jobseekers leveraging AI for application materials and hiring managers who prefer authentic, human-crafted submissions.

Looking Ahead: AI’s Role in Future Hiring

As AI becomes a permanent fixture in the recruitment landscape, hiring managers are increasingly integrating these tools into their daily workflows. However, the future of hiring will likely be one where AI supplements, not replaces, human expertise. Hiring managers remain optimistic about AI’s future role in enhancing the hiring process, especially when combined with the personal insights and judgments that humans bring to the table.