IRIS Software Group (IRIS), a global leader in accounting, education management, HR, and payroll solutions, has announced the appointment of Jack Sebbag as Chief Revenue Officer (CRO). This strategic move aligns with IRIS’ ambition to accelerate revenue growth and expand its global footprint. Alongside, David Burns has been appointed Chief Customer Officer (CCO) to enhance customer experience strategies.
Key Highlights
1. Appointment of Jack Sebbag as Chief Revenue Officer
- Extensive Experience: Jack Sebbag brings over 30 years of expertise in scaling software businesses across North America, EMEA, and APAC.
- Key Responsibilities: He will lead IRIS’ go-to-market sales strategies to drive revenue growth and global expansion.
- Previous Roles: Former CRO at Imprivata, with senior leadership roles at McAfee, Oracle, Nakisa, and Tripwire.
2. Leadership Perspectives on Sebbag’s Appointment
- Gus Malezis, Chairman and Interim CEO:
- Highlights Jack’s dynamic leadership and commitment to customer-centric strategies.
- Stresses the importance of Jack’s role in achieving IRIS’ ambitious global goals.
- Jack Sebbag, CRO:
- Expresses excitement about contributing to IRIS’ growth journey.
- Notes IRIS’ strong foundation and potential for delivering innovative, high-value solutions globally.
3. Appointment of David Burns as Chief Customer Officer
- Transition from Interim CRO: David will now focus on driving customer satisfaction, retention, and growth.
- Core Focus Areas:
- Aligning sales, support, and success teams.
- Enhancing customer relationships to maximize value delivery.
4. Recent Achievements and Strategic Focus
- Major Investment: IRIS’ valuation at £4 billion following a significant US investment in 2023.
- Growth Strategy: Expanding portfolio of business-critical solutions to reach new global markets.
5. Global Leadership Vision
- Customer-Centric Approach: Strengthening alignment across teams to ensure seamless service and innovation.
- Innovative Product Development: Leveraging insights into customer needs to craft transformative strategies that deliver sustainable success.
The appointments of Jack Sebbag as CRO and David Burns as CCO mark a pivotal step in IRIS’ journey toward global growth and customer satisfaction. With a robust leadership team, a strong foundation, and a clear vision for the future, IRIS is well-positioned to deliver innovative solutions that empower businesses worldwide.
