In today’s climate of economic uncertainty and constrained budgets, HR leaders are under pressure to justify technology investments with clear, measurable outcomes. To address this demand, isolved® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study that quantifies the value delivered by the isolved People Cloud platform.
The study’s findings are striking: organizations using isolved People Cloud achieved a 330% ROI with a payback period of less than six months. This not only demonstrates the platform’s cost-effectiveness but also reinforces its strategic role in transforming HR operations.
Findings from the Forrester TEI Study
The study combined data from five organizations across healthcare, hospitality, security, and professional services to create a composite analysis of benefits over three years. The result is a compelling case for the transformative power of isolved People Cloud.
64% Reduction in HR Headcount Growth
By automating processes in payroll, compliance, recruitment, and benefits, companies avoided the need to hire an additional 5.3 to 8.8 HR staff members annually.
17% Improvement in Employee Retention
Enhanced self-service tools, accurate payroll, and professional development opportunities contributed to a 6-point decrease in employee turnover.
30% Faster Onboarding
Digital training content and automated workflows enabled faster time-to-productivity for new hires.
9% Increase in Employee Productivity
Mobile access and streamlined task management helped employees focus on value-driving work, increasing overall efficiency by year three.
Beyond the Numbers: Qualitative Benefits
In addition to quantifiable gains, the study highlights significant qualitative advantages that set isolved People Cloud apart:
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Scalable HR infrastructure that supports rapid growth without adding HR complexity
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Dedicated customer support, praised for responsiveness and solution orientation
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Unified platform experience, reducing fragmentation across payroll, benefits, and talent management
A Finance & HR Director from the real estate sector remarked:
“It wouldn’t take much convincing for senior executives to realize how much we’re getting done with a small staff. The system just greases the wheels it does everything we need.”
A Modern People Strategy for the Modern Enterprise
Celia Fleischaker, Chief Marketing Officer at isolved, summed up the report’s importance:
“The Forrester TEI study validates the impact of isolved People Cloud and confirms that when organizations invest in their people strategies, their businesses win too.”
In a market where business leaders demand fast ROI and sustainable outcomes, isolved is proving to be not just a software provider but a strategic partner for the future of work.
