Lively, Inc., a top-rated health and lifestyle benefits platform recognized for modernizing Health Savings Accounts, has announced the launch of a new AI-powered bundle designed to reduce the administrative burden on HR and benefits teams. This enhancement aims to simplify and automate the most time-intensive aspects of benefits administration—just in time for the Open Enrollment season.
“Benefits leaders are under pressure to do more with less,” said Alex Cyriac, CEO and Co-Founder of Lively. “Our new AI bundle automates the repetitive, reduces the noise, and delivers real-time support to employees—without adding to HR workload.”
And in a bold move to increase accessibility, the AI bundle is being offered at no additional cost to Lively’s enterprise clients.
Why It Matters: Less Time on Admin, More on Strategy
As HR teams face leaner staffing models and increasing demands, especially during critical times like Open Enrollment, the need for intelligent automation is more urgent than ever. Lively’s AI bundle addresses this need by eliminating manual processes, improving implementation speed, and enhancing employee support—allowing HR teams to focus on strategic priorities.
Capabilities of Lively’s AI Bundle
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File Sync – Simplified Onboarding:
HR teams can submit existing contribution or enrollment file formats without reformatting. Lively handles all data mapping internally—speeding up implementation and removing the usual manual bottlenecks. -
Lively AI Chatbot – 24/7 Personalized Support:
A smart assistant trained on both company-specific plan data and broader benefit information provides real-time, individualized support for employee inquiries, helping to reduce escalations and HR involvement. -
Decision Support with LivelyIQ – Smarter Plan Selection:
Employees can upload a benefits summary document, and LivelyIQ automatically extracts plan data to offer customized cost comparisons and savings projections—simplifying decision-making during enrollment. -
Claim Sync & Smart Reimbursements – Faster, Receipt-Free Claims:
With integrations covering 95% of health plans, Lively can sync claims data directly. Employees can get reimbursed for HSA, FSA, or HRA expenses without uploading receipts, and AI enables near-instantaneous claim approval.
Empowering HR Teams and Employees Simultaneously
This AI bundle not only saves valuable time but also improves the user experience across the board. For HR and benefits consultants, it minimizes low-value tasks and operational friction. For employees, it delivers clarity, guidance, and ease of access to health and wellness funds—all key contributors to benefit satisfaction and utilization.
Leading with Innovation and Results
Lively continues to redefine the standards of benefits administration:
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#1 user-rated HSA platform
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Highest customer satisfaction (CSAT) in the industry
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Average HSA balances 35% higher than the industry norm
By embedding AI into the heart of its platform, Lively is equipping HR leaders and employees with intuitive, tech-enabled tools to unlock greater efficiency, engagement, and financial well-being.
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