Moveworks, the generative AI copilot designed for employee support, has been recognized as a Leader in The Forrester Wave: Conversational AI for Employee Services, Q3 2024 report. This prestigious ranking highlights Moveworks’ excellence in delivering a conversational AI solution that significantly enhances employee support services.
Forrester Wave Recognition
- Top Rank in Strategy
- Criteria: Moveworks achieved the highest score (5.0) in 5 out of 6 strategy criteria, including vision, innovation, roadmap, and pricing flexibility and transparency.
- Exceptional Current Offering
- Criteria: Received the highest possible score in 14 of the 20 criteria within the Current Offering category.
- Ease of Adoption and Use
- Customer Feedback: Noted for rapid adoption, user-friendly interface, and high dedication to customer success.
- Capabilities: Provides an advanced conversational AI solution that simplifies problem-solving and task automation.
- Advanced Language Models
- Functionality: Utilizes sophisticated language models to understand and resolve employee queries efficiently.
- Benefits: Leads to more productive support processes and higher employee satisfaction.
- Bhavin Shah (CEO, Moveworks)
- Global Impact: Emphasizes Moveworks’ role in empowering 5 million employees worldwide with AI-driven support.
- Commitment to Excellence: Expresses pride in the Forrester recognition and highlights the team’s dedication to enhancing the employee experience.
Moveworks’ leadership position in the Forrester Wave for Conversational AI underscores its innovative approach and effective solution for employee support. The recognition reflects Moveworks’ commitment to delivering exceptional AI capabilities that streamline employee interactions and support across various organizational systems.
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