Achievers, the leading recognition and reward platform for enhancing employee experience, has announced the launch of Inclusion Coach, a generative AI-powered tool designed to promote inclusive and unbiased recognition within organizations. This innovative feature, rooted in Achievers’ principles for ethical AI and developed with advanced language models, seamlessly integrates into Achievers’ recognition flow to mitigate unconscious bias in employee appreciation moments.
About Inclusion Coach
- Purpose and Functionality:
- Inclusion Coach analyzes recognition text to identify and flag biased language related to gender, race, age, sexuality, and ability.
- It provides real-time suggestions for improvement, promoting a culture of efficient and inclusive appreciation among employees.
- Commitment to Ethical AI:
- Chelsea Parry, VP of Product Management at Achievers, emphasizes the urgency for HR leaders to adopt AI solutions, noting that 76% believe failure to do so within two years could leave them behind.
- Achievers aims to enhance platform usage through relevant and personalized AI tools, transforming data into actionable insights.
- Belonging Model Integration:
- Inclusion Coach is part of Achievers’ Employee Experience Platform and is guided by the proprietary Belonging Model, which defines five actionable pillars: welcomed, known, included, connected, and supported.
- Research from Achievers Workforce Institute (AWI) shows that employees recognized at least once a month are 2.5 times more likely to report strong feelings of belonging compared to those recognized quarterly.
- Coaching for Meaningful Recognition:
- The tool assists employees in providing respectful and inclusive praise, addressing the common hesitance in sharing recognition effectively.
- By empowering employees to give appreciation confidently, Inclusion Coach enhances engagement with the recognition platform.
Enhancing Recognition Programs
Inclusion Coach complements Achievers’ growing suite of AI-driven features aimed at fostering meaningful employee appreciation. In September 2024, Achievers introduced Rewards Recommender, a machine-learning feature that tailors the reward redemption experience in the Achievers Marketplace, which offers over 3 million employee reward options. Additionally, the personalized Community Newsfeed connects employees to relevant recognition content by analyzing de-identified HRIS data and platform interactions.
David Bator, Managing Director of Achievers Workforce Institute, underscores the commitment to evolving employee experience solutions grounded in workforce science. He states, “Recognition is an unstoppable force that increases belonging at work and drives meaningful impact to a company’s bottom line. AI will supercharge these benefits, making recognition more meaningful, seamless, and personalized than ever.”
