Workplace rudeness and disrespect are increasingly common and can have serious consequences for both employees and organizations. To assist in tackling these issues, SkillPath is hosting a free, live webcast on August 21 at 1 pm CST. This hour-long program will provide practical strategies for addressing incivility and promoting respectful interactions.
- Understanding Incivility at Work
- Definition and examples of workplace incivility
- Distinguishing between intentional and unintentional rudeness
- Handling Incivility Directed at You
- Techniques for confronting uncivil behavior
- Maintaining professionalism while addressing issues
- Addressing Incivility Observed in Others
- Steps to take when witnessing disrespect towards colleagues
- Best practices for intervening effectively
- Avoiding Common Mistakes
- The pitfalls of reacting with hostility
- Alternative approaches to de-escalate tensions
- Leadership’s Role in Promoting Respect
- Strategies for leaders to foster a culture of civility
- Long-term benefits of a respectful workplace
Workplace incivility, ranging from minor annoyances to severe disrespect, impacts productivity, job satisfaction, and turnover. A 2024 SHRM survey found that 66% of U.S. workers have encountered such behavior recently. Addressing these issues proactively is crucial for maintaining a positive work environment. Join the SkillPath webcast to gain valuable insights and strategies for fostering a more respectful workplace.
