ResumeBuilder.com, a leading resource for professional resume templates and career advice, has released a new survey assessing the use of artificial intelligence (AI) in hiring. This report, based on responses from 948 business leaders, underscores the increasing reliance on AI in talent acquisition and highlights the mixed feelings companies have regarding its impact.
Key Findings from the Survey
- Current and Future Use of AI:
- 51% of companies currently utilize AI in their hiring processes.
- This number is expected to rise to 68% by the end of 2025, with larger companies leading the charge.
- Applications of AI in Hiring:
- Resume Review: 83% of companies plan to employ AI for this purpose by 2025.
- Candidate Communication: AI tools are being used to facilitate interactions with candidates.
- Assessments and Interviews:
- 23% of companies conduct AI-led interviews.
- 24% rely on AI to conduct entire interviews, with this number projected to increase to 29% by 2025.
- AI-Driven Interview Functions:
- Functions include asking questions, assessing language and tone, and collecting data through facial recognition.
- Expansion to New Areas:
- 47% intend to use AI for social media analysis.
- 36% plan to incorporate AI in onboarding processes by 2025.
Challenges and Concerns
- Bias in AI Tools:
- Nearly all respondents noted that AI can produce biased recommendations, particularly concerning age, socioeconomic status, gender, and race.
- Stacie Haller, ResumeBuilder’s Chief Career Advisor, warns that without proper calibration, AI can reflect historical inequalities in hiring patterns.
- Candidate Rejections:
- Currently, 21% of companies allow AI to automatically reject candidates at all stages, with expectations for this to decrease to 16% by 2025.
- 50% limit AI rejection capabilities to resume screening, while 35% maintain human oversight in rejection decisions.
The survey conducted by ResumeBuilder.com and Pollfish in October 2024 provides valuable insights into the evolving role of AI in hiring. While AI enhances efficiency, it raises important questions about bias and the need for human oversight in recruitment processes. Companies must find a balance between leveraging AI’s capabilities and ensuring fairness in their hiring practices.
