Alight, Inc., a leader in cloud-based human capital technology and services, has announced the expansion of its Alight Partner Network with two innovative partners: Journey and Carrot Fertility. This strategic move aims to enhance mental health and family-building support for today’s workforce, addressing the evolving needs of employees and the challenges faced by employers in offering personalized benefits.
New Partnerships
- Journey: Proactive Employee Assistance Program (EAP)
- Journey focuses on comprehensive mental health and wellbeing support, designed to engage employees proactively rather than reactively. This program aims to prevent issues, reduce turnover, and promote overall employee wellbeing.
- Key Features:
- Customized Engagement: Journey offers personalized digital tools, resources, and live coaching that resonate with individual employees, resulting in a 30% increase in EAP engagement, a 10X improvement over traditional models.
- Rapid Access to Care: With 24/7 access to Masters-level clinicians and an average wait time of three days to speak with them, Journey significantly reduces the national average wait time of 21 days.
- Global Access: Counseling services are available in over 100 languages across 190 countries, supported by a diverse network of 75,000+ providers, including 40% who are people of color and 12% who identify as LGBTQ+.
- Preventive Digital Resources: Tailored content is provided based on job role, race, gender, and life stage, with integrations into apps like Zoom and Microsoft Teams for consistent engagement.
Stephen Sokoler, CEO and Founder of Journey, emphasized the need for a proactive approach: “Traditional EAPs can be slow and reactive. Our partnership with Alight will help create a healthier, happier workplace by making it easier for employers to engage with mental health resources.”
- Carrot Fertility: Comprehensive Family-Building Support
- Carrot Fertility is a global leader in providing flexible and transparent fertility benefits, supporting members through various family-building journeys, including pre-pregnancy, pregnancy, postpartum, and menopause.
- Key Features:
- Personalized Care: Carrot offers comprehensive support throughout the family-building journey, including fertility treatments, adoption processes, and gender-affirming care.
- Global Reach: Access to a network of over 11,000 clinics, attorneys, and providers across 170+ countries, with 24/7 support available in every language.
- Regulatory and Financial Guidance: Carrot provides expert assistance in navigating fertility-related regulations and healthcare systems globally, ensuring cost-effective care.
Jess Bruns, Senior Director of Partnerships at Carrot Fertility, highlighted the increasing need for employer support in these areas: “Our partnership with Alight allows us to provide high-quality, clinically managed fertility care, contributing to more supportive and inclusive workplaces.”
The expansion of the Alight Partner Network with Journey and Carrot Fertility empowers employers to offer tailored benefits that address the critical areas of mental health and family-building support. By enhancing the range of services available, Alight continues to position itself as a leader in workforce wellbeing, helping organizations foster healthier, more engaged work environments.
