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HomeinterviewsArcoro Appoints Megan Stillerman as Chief Customer Officer to Elevate Customer Experience

Arcoro Appoints Megan Stillerman as Chief Customer Officer to Elevate Customer Experience

Arcoro Appoints Megan Stillerman as Chief Customer Officer to Elevate Customer Experience
Arcoro Strengthens Executive Team with the Addition of Megan Stillerman as Chief Customer Officer

Arcoro, a leading HR software company specializing in the construction and field services industries, has appointed Megan Stillerman as its first Chief Customer Officer (CCO). This strategic move underscores Arcoro’s dedication to enhancing every facet of the customer journey, from initial prospecting to implementation and long-term value maximization.

  • Megan Stillerman’s Expertise:
    • Brings over 15 years of customer success experience, with a history of driving business growth and increasing customer satisfaction.
    • Former Customer Officer at Miva, where she achieved 100% net revenue retention on target accounts and a 97% portfolio-wide NRR.
  • Arcoro’s Customer-Centric Approach:
    • Stillerman’s appointment reinforces Arcoro’s commitment to deeply understanding customer challenges and delivering tailored solutions.
    • Focus on maximizing customer value by enhancing the overall customer experience lifecycle, from acquisition to long-term retention and growth.
  • Leadership Vision:
    • As CCO, Stillerman will spearhead customer-centric strategies, ensuring Arcoro’s offerings meet the evolving needs of HR professionals and organizations.
    • Her leadership is expected to drive meaningful change, helping customers fully leverage Arcoro’s HR solutions.
  • Stillerman’s Passion and Vision:
    • Committed to empowering companies to achieve their best, with a focus on people-first strategies.
    • Excited to contribute to Arcoro’s mission by delivering uniquely tailored solutions and experiences for customers.

Megan Stillerman’s appointment as Chief Customer Officer at Arcoro marks a pivotal step in the company’s journey to enhance customer satisfaction and value. With her proven track record and customer-centric vision, Stillerman is set to lead Arcoro’s efforts in delivering personalized and impactful HR solutions, ensuring customers receive maximum benefit from their partnership with Arcoro.