New Relic, an intelligent observability platform, has announced that CareerVillage, an innovative edtech nonprofit organization focused on crowdsourcing career advice, has standardized its observability practice on New Relic. Serving a user base of over seven million users, CareerVillage leverages New Relic to drive innovation, scale, and enhance the overall user experience.
- The Role of New Relic in CareerVillage’s Success:
- New Relic provides real-time insights into system performance, enabling CareerVillage’s engineering team to identify trends and potential issues promptly.
- The platform supports application performance monitoring (APM), allowing the team to track latency trends and pinpoint bottlenecks at the code level.
- Proactive Issue Detection and Resolution:
- Utilizing New Relic’s alert management, CareerVillage can detect and resolve issues proactively, ensuring minimal impact on users.
- This focus on reliability allows the engineering team to prioritize innovation while maintaining a high-performing platform.
- Innovative Features Powered by New Relic:
- CareerVillage’s latest feature, an AI-powered career coach named “Coach,” relies on New Relic to monitor response times and deliver a seamless user experience for personalized career guidance.
- Key Achievements and Metrics:
- 67% reduction in page load time: Improved site performance decreased load time from 300 milliseconds to under 100 milliseconds, enhancing user experience.
- Scalability for peak performance: Optimized login systems enable up to 700 students to log in concurrently and support over 6,000 student questions answered per month during peak times.
- 133% growth in engineering team productivity: With less time spent on monitoring and troubleshooting, the engineering team can focus on developing new features, driving innovation without increasing operational costs.
- Leadership Insights:
- Jared Chung, Executive Director of CareerVillage, highlighted the importance of New Relic as a critical partner in their mission to transform education through technology.
- New Relic has provided end-to-end insights into CareerVillage’s IT stack, ensuring a smooth digital experience for millions of users.
CareerVillage’s standardization on New Relic marks a significant step in enhancing its observability practices, allowing the organization to optimize performance and user experience. With New Relic’s support, CareerVillage is well-positioned to continue its mission of transforming education and providing valuable career advice to a diverse audience.
