Honest Workplace Communication Boosts Productivity and Retention: Survey Insights

A recent survey by Express Employment Professionals and Harris Poll highlights the importance of honest workplace communication for Canadian companies aiming to boost productivity and retain top talent. The findings underscore that fostering a transparent and supportive work environment is essential for company success.

• Importance of Honest Communication
  • Job Seeker Perspectives:
    • 93% believe an environment where honesty is encouraged is vital for success.
    • 89% consider it critical for a productive workforce.
    • 75% think employees should feel comfortable discussing personal issues affecting their work.
• Benefits of Honest Communication
  • Increased Loyalty:
    • 82% of job seekers would be more loyal if they could be honest with their manager.
  • Enhanced Morale and Productivity:
    • Honesty leads to higher morale (48%), productivity (44%), and loyalty (43%).
  • Negative Effects of Lack of Honesty:
    • Lower morale (58%), decreased productivity (51%), increased burnout (48%), and higher turnover (44%).
• Hiring Managers’ Viewpoint
  • Role in Success:
    • 66% say honest communication boosts morale.
    • Other benefits include increased loyalty (60%), improved productivity (56%), and reduced conflicts (51%).
  • Essential for Management:
    • 58% find it crucial for good management.
• Current State of Workplace Honesty
  • Company Efforts:
    • 84% believe they’ve created an honest workplace.
    • 76% think they have systems for constructive criticism.
  • Employee Feedback:
    • 70% feel their company encourages honest communication.
    • Challenges remain, with only 40% finding it easy to discuss personal issues impacting work.
• Training and Resources for Managers
  • Need for Training:
    • 58% of hiring decision-makers report a lack of training for managers on handling personal issues.
    • 90% of job seekers think it’s important for companies to provide such resources.
  • Support for Employees:
    • 88% believe it’s important for companies to offer resources to help employees manage personal issues.

Honest communication in the workplace is a cornerstone of productivity and employee retention. While many Canadian companies have made strides in fostering transparency, ongoing improvements in manager training and resources are crucial. Building a culture of trust and support will not only enhance morale and loyalty but also drive overall success.