O.C. Tanner, the global leader in strengthening organizational culture through meaningful employee recognition, has launched Culture Intelligence, an innovative suite of AI-enabled tools within the Culture Cloud platform. This suite is designed to elevate workplace cultures by providing insights and guidance based on years of workplace culture research and recognition data.
Key Features of Culture Intelligence
- Purpose-Built AI Model:
- The analytical suite is built on a model informed by extensive workplace culture research and recognition data, offering smart insights into organizational culture and employee experiences.
- AI Recognition Coach:
- A generative AI tool providing real-time micro-coaching for employees, enhancing their recognition skills.
- Analyzes over 100 million recognition moments, offering instant feedback to improve recognition messages.
- 81% of users report applying its suggestions, which enhance inclusivity and reduce bias in recognition practices.
- My Circle:
- This machine learning tool identifies informal connections within the organization and recommends relevant individuals for employees to follow.
- Promotes meaningful recognition opportunities, celebrates career anniversaries, and strengthens team connections.
- Dashboards:
- Advanced analytics tool that visualizes the connection between recognition and employee retention.
- Helps managers identify employees at risk of leaving based on their recognition history, enabling proactive recognition efforts.
- Smart Notifications:
- Automated reminders encourage peer recognition while notifying leaders about employees who haven’t received recognition.
- Users receive activity-based notifications, such as reminders for items left in the Award Store cart.
Insights from Leadership
Scott Sperry, CEO of O.C. Tanner, emphasized the purpose of Culture Intelligence: “Culture Intelligence is about applying technology to empower people.” He highlighted that the AI Recognition Coach aims to provide in-the-moment coaching, enhancing recognition effectiveness and inclusion.
Steve Fairbanks, CTO of O.C. Tanner, added, “We were deliberate in creating a model that would be both scalable and user-friendly, empowering users to enhance their natural capabilities rather than replacing them.” He expressed excitement for the promising initial rollout and future expansions of AI-enabled products.
The launch of Culture Intelligence marks a significant advancement in O.C. Tanner’s efforts to enhance workplace culture through innovative AI solutions. By providing tools that support meaningful employee recognition and engagement, O.C. Tanner is paving the way for organizations to build stronger, more connected workplace cultures.
