Reliance Matrix, a leading employee benefits and absence management company, has expanded its partnership with Businessolver® by introducing a new Evidence of Insurability (EOI) Decision API. This enhancement builds on the existing EOI Submission API, delivering a seamless benefits enrollment experience for mutual clients.
Businessolver, known for its SaaS-based HR and benefits technology platform Benefitsolver®, collaborates with Reliance Matrix to streamline employee benefits administration and enhance employer value through automation and real-time decision-making.
Highlights of the Partnership
1. Enhanced EOI Automation
- The new EOI Decision API enables real-time processing of employee applications for benefits that require health qualifications.
- Automates decision approvals, eliminating the need for manual intervention and paper-based processes.
- Reduces errors and improves data accuracy during the enrollment process.
2. Improved Employee Experience
- Employees can complete qualifying health questions directly on the Benefitsolver platform without leaving the system.
- Real-time decision updates provide instant feedback on application status, enhancing the enrollment journey.
3. Streamlined HR Operations
- The API integration allows HR teams to automate manual tracking and decision entries, enabling them to focus on high-value tasks.
- Seamlessly integrates with Reliance Matrix’s proprietary Matrixlink® platform, normalizing and transferring data into the employer’s Human Capital Management or benefits administration system.
Expert Insights
- Paula Hanson, Assistant Vice President, Benefit Technology Solutions, Reliance Matrix:
- “Our integration with Businessolver delivers a seamless benefits enrollment experience, driving benefit value, participation, and overall satisfaction.”
- “We leverage the client’s platform as the system of record, ensuring minimal delays and extending the value of the employer’s HR tech investment.”
Benefits of the Partnership
- Faster application approvals through real-time decision APIs.
- Improved employee satisfaction with seamless, paperless enrollment.
- Enhanced data accuracy with direct system integration.
- Increased HR team efficiency by automating manual processes.
The expanded partnership between Reliance Matrix and Businessolver® marks a significant step toward automated benefits administration. With the introduction of the EOI Decision API, both companies deliver a streamlined, technology-driven enrollment process that enhances employee experience, reduces administrative burdens, and maximizes employer value.
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Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
