Traliant, a leader in online compliance training, has unveiled its new pulse survey titled “HR Report on AI: Insights on HR’s Readiness and Risk Management.” This survey, which gathered responses from over 500 HR professionals, sheds light on how HR teams are navigating the integration of artificial intelligence (AI) into their operations. While the survey finds that nearly all HR professionals (94%) are using AI tools, a significant portion (40%) of them do not have clear internal guidelines on how to use these tools responsibly and ethically.
Key Findings from the Survey
- Widespread AI Adoption in HR Operations
- 94% of HR professionals report using AI in their operations, demonstrating AI’s deep integration into HR processes. Despite this, many lack the necessary frameworks to ensure responsible use.
- Lack of AI Acceptable Use Policies
- 40% of HR professionals are either unsure or confirm they do not have an AI acceptable use policy in place. This points to a significant gap in governance and risk management related to AI.
- Top Concerns: Data Privacy and Security
- 63% of HR professionals list data privacy and security as their top concerns regarding AI. This is followed by compliance with data protection laws, which 52% of HR professionals are also concerned about.
- Training and Communication Gaps
- 21% of employees have not received any AI-related training, either virtual or in-person. Furthermore, 31% of HR professionals have not communicated proper guidelines for AI use within their organizations.
- HR’s Role in AI Policy Development
- Half of the respondents (50%) identified HR as the primary department responsible for creating AI policies and communicating acceptable use to employees.
Expert Insights
Michael Johnson, Chief Strategy Officer at Traliant, emphasized the importance of setting clear AI guidelines to mitigate risks:
“While AI brings vast opportunities for driving organizational success and fostering talent growth, it must be accompanied by clear acceptable use policies and guidelines to safely mitigate risk,” he stated.
John Brushwood, Compliance Counsel at Traliant, added,
“The survey results show HR departments are at the forefront of AI policy compliance. However, HR professionals need to close the education gap and ensure their organization is equipped with the right training and policies to empower employees to leverage AI ethically and responsibly.”
The findings from Traliant’s pulse survey highlight both the opportunities and risks associated with AI in HR. With AI’s growing role in HR operations, it is crucial for HR professionals to close the gaps in training, policy development, and communication to ensure AI is used responsibly and in compliance with laws and regulations.
