Perceptyx, a global leader in employee listening and action platforms, has announced the appointment of enterprise software veteran Ross Wainwright as Chief Executive Officer. Wainwright steps into the role with a mandate to accelerate Perceptyx’s global growth and extend its leadership in AI-driven employee experience solutions. Co-founder and former CEO John Borland will continue his involvement as a board member, ensuring continuity as the company scales.
1. A Strategic Leader for the Next Stage of Growth
Ross Wainwright brings over two decades of executive experience leading customer-centric SaaS transformations.
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Recent success at Alida: As CEO, he led a four-year transformation, positioning the company as a top visionary in community insights.
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Legacy at SAP: Served 15 years in leadership roles, including EVP and Chief Customer Officer for S/4HANA Cloud.
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Operational expertise at scale: Also served as CEO of Americas for Dimension Data/NTT, driving strategic growth across complex global markets.
His track record aligns with Perceptyx’s mission to scale its AI-powered platform across industries and geographies.
2. Aligning AI Innovation with Employee Experience
Perceptyx stands out in the HRTech space for its integration of behavioral science and AI to drive real business impact.
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AI-driven insights to action: The platform continuously gathers and analyzes employee feedback, transforming it into strategic organizational change.
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Introduction of AI Coach: A recent innovation, AI Coach offers “experience-aware” guidance to help managers adopt the behaviors their teams need most.
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Behavioral science + AI: Nudges and targeted coaching drive measurable outcomes, helping employers translate insight into action.
Wainwright recognizes the strategic value of this approach: “There isn’t an organization on the planet that doesn’t depend on the effectiveness of its people,” he stated.
3. Endorsement from the Founder: A New Chapter Begins
John Borland, who led Perceptyx from inception to industry leadership, offered full support for the transition.
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Deep alignment on vision: Borland highlighted Wainwright’s empathy, go-to-market strength, and passion for employee experience.
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Platform impact: Since founding, Perceptyx has helped organizations build cultures that drive 6x to 8x better business outcomes.
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AI to meet growing demand: As more enterprises turn to AI for employee experience, Borland believes Perceptyx is uniquely equipped to lead.
The leadership change marks a new chapter as the company continues to scale both innovation and impact.
With Ross Wainwright at the helm, Perceptyx is entering a critical phase of expansion. Backed by a strong foundation, innovative AI products, and a clear mission to enhance employee experience, the company is poised to lead the next wave of transformation in the HRTech landscape. As organizations seek scalable, intelligent ways to engage their people, Perceptyx is ready to deliver.
