ProHance, a modern workplace analytics and operations enablement platform, made a strong impact at the Shared Services & GCC Week India 2025, held recently in Bengaluru. The event brought together top industry leaders to discuss digital transformation and future-focused strategies across Shared Services Centers.
AI + Workforce Analytics: Driving the Future of Shared Services
ProHance took center stage on Day 1 of the Main Conference with a Fireside Chat titled “AI Adoption and Workforce Analytics in Shared Services”. The session addressed how SSCs can quantify ROI from AI and automation, while optimizing operations through real-time insights.
Moderated by Ankur Dhingra, CEO of ProHance, the conversation featured a powerhouse panel of Shared Services veterans:
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Priyaranjan Jha, SVP and Head, GBS, Iron Mountain
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Mamta Lamba, SVP of Global Transformation and Process Excellence, PepsiCo
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Subbaramu Thalur, Senior Director of Finance, Lowe’s
Key themes explored included:
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ROI measurement of AI and automation initiatives
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Enhancing workforce capacity through intelligent analytics
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Developing SSC talent strategies grounded in data
“The intersection of AI and workforce analytics is reshaping how shared services operate,” said Ankur Dhingra, CEO, ProHance. “ProHance supports organizations on this transformation journey by delivering actionable insights that drive efficiency and measurable outcomes.”
Engaging the Shared Services Ecosystem
Beyond the stage, the ProHance team including Anshul Jain, Anshul Mittal, Saksham Chaturvedi, and Bhagath M S actively connected with attendees at Booth #4. The team demoed platform capabilities and discussed how organizations can unlock new levels of productivity, compliance, and performance optimization using ProHance.
The event was a valuable opportunity to spotlight how analytics, automation, and AI are empowering SSCs to evolve into strategic business enablers.
With its presence at Shared Services & GCC Week India 2025, ProHance reaffirmed its role as a key enabler of digital transformation in Shared Services. Through meaningful conversations and practical demonstrations, ProHance showcased how data and AI can reshape enterprise operations making SSCs faster, smarter, and more strategic.
