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Reliance Matrix and Pasito Partner to Enhance Employee Benefits Experience

Reliance Matrix, a leading technology-driven employee benefits and absence management company, has announced a strategic partnership with Pasito, a provider of personalized benefits decision support and communication tools. This collaboration strengthens Reliance Matrix’s supplemental health strategy by combining robust, flexible insurance products with advanced client services and value-driven solutions.

Stephen Ring, Vice President of Supplemental Benefits Distribution at Reliance Matrix, stated, “Employees need more than just information on their benefits. They’re looking for a benefits experience tailored to their financial, physical and mental wellbeing. This partnership represents a major step forward in our commitment to improving how employees interact with their benefits, during enrollment and throughout their benefits journey.”

Pasito’s suite of AI-powered tools is designed to increase employee engagement both during benefits enrollment and throughout the year. Key features of Pasito’s tools include:

  • Proactive Decision Support: Offering personalized recommendations that help employees choose health and supplemental plans by connecting to health plan data and providing real-time guidance.
  • Personalized Communications: Automated, year-round communications via email or SMS that are tailored to each employee. Integration with HRIS systems reduces the effort for HR and benefits teams.
  • Benefits Portals: A branded benefits portal that provides employees with easy access to plan summaries, educational videos, and the ability to invite dependents to review important information.

Pauline Roteta, CEO of Pasito, commented, “Partnering with Reliance Matrix allows us to extend this mission to more organizations, reducing manual processes for HR and consultants, and delivering the personalized benefits experience that employees deserve.”

This collaboration aligns with Reliance Matrix’s broader strategy to offer cutting-edge, technology-driven benefits solutions. Pasito’s tools will be made available to most new Reliance Matrix clients, as well as existing clients expanding their supplemental health benefits offerings.

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