After two years of piloting its full lifecycle IT logistics solution, Remota officially launched today to revolutionize the way businesses navigate the complexities of IT logistics for globally distributed remote and hybrid workforces. Many companies lack the logistical expertise or facilities necessary to deliver, receive, or store employee devices in a secure and efficient manner. This inability can result in company information falling into the wrong hands, as well as the financial loss that comes with mishandling hardware.
Maximizing Hardware Value
Remota helps midsize and enterprise organizations maximize the value of their hardware investments by providing high-touch IT logistical services in global shipping, secure IT asset storage, refurbishments, inventory tracking, and management, and by assisting with end-of-life solutions for retired assets, delivering on sustainability and compliance goals. Remota’s solutions are designed to streamline operations, increase productivity, safeguard assets, and enhance employee experiences.
“Our mission is to empower organizations with the logistical expertise and support they need to thrive in the modern era of remote and hybrid workforces,” said Michael Panico, Remota’s Co-Founder. “With Remota, companies can unlock new levels of efficiency and productivity with the confidence that their assets and data are properly safeguarded.”
Proven Results
During the first two years of piloting and enhancing its offering, Remota refurbished 39% of customers’ assets, allowing companies to extend the life of their devices and collectively save nearly $13M. Remota also delivered 99.98% accuracy in inventory management and executed 99.4% of all service requests the same day.
“Our major pain points were with shipping reliability and visibility, reclaiming laptops from departing employees, and international shipments, particularly with high-risk customs holds,” says Jeffrey Strauss, Director of IT at Docker, Inc. “Remota provides up-to-date shipping and tracking information on all our machines. They implemented technologies to help us track and integrate processes more efficiently and have gone the extra mile when we’ve had mission-critical deliverables. They are a true partner.”
Key Services Offered by Remota
- Efficient Onboarding: Remota simplifies the new hire process, ensuring employees receive their laptop properly set up and on time.
- Seamless Offboarding: Remota facilitates a streamlined offboarding process, safeguarding sensitive data, increasing return rates, and ensuring a smooth and dignified transition for both parties.
- End-to-End Lifecycle Management: Remota handles provisioning, repairs, next-day replacements, refurbishment, and the recycling, remarketing, or donation of unwanted assets with certified data destruction.
- Inventory Management: Remota’s state-of-the-art facilities store new and used devices, including legal holds, with near real-time visibility for tracking and reporting.
- Maximize and Recoup Investment of Assets: Remota’s clear device grading system easily facilitates decision-making around the refurbishment, reuse, or retirement of IT devices.
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