Salesforce, the global AI-driven CRM leader with more than 76,000 employees worldwide, has partnered with Epoch, the employee experience platform, to transform how it fosters internal engagement. With 86% of its workforce now using Epoch, Salesforce is setting a new standard for connected, data-driven workplace culture.
Highlights:
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Why Salesforce Chose Epoch
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Legacy systems and spreadsheets were inefficient for managing internal events.
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Salesforce needed a scalable, centralized solution to track RSVPs, analyze sentiment, and allocate resources.
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Epoch’s seamless Slack integration enables single-click RSVPs that sync with employee calendars, reducing tool fatigue.
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Streamlined Events and Culture Management
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Epoch’s new Communities feature supports Employee Resource Groups (ERGs), empowering culture leaders to manage initiatives more efficiently.
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Salesforce uses Epoch to centralize communications, track attendance, and gather post-event feedback—all in one platform.
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Measurable Impact in One Month
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From October to November 2024, Salesforce hosted 1,431 events with 113,491 registrants using Epoch.
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Analytics dashboards helped optimize planning and determine resource allocation based on participation and feedback data.
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Enhanced Experience via Personalization
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Salesforce employees can filter local events by type and location through the Epoch web app or Slack, streamlining discovery and boosting attendance.
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Whether it’s an all-hands meeting or a community volunteering day, Epoch ensures employees are connected to relevant experiences.
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Endorsements from Leadership
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“Epoch is a cornerstone of our employee engagement strategy,” said Jeffrey Huang, Director of Employee Engagement and Events at Salesforce. “It drives belonging, productivity, and retention.”
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“We’re proud to help Salesforce foster a connected and engaged culture,” said Jade Choy, CEO of Epoch. “We’re building the future of workplace engagement together.”
The Salesforce Epoch partnership represents a new era of employee engagement powered by integration, data, and cultural intention. By embedding Epoch into everyday workflows and events, Salesforce is not just tracking engagement—it’s creating it. As employee experience becomes increasingly critical in a distributed, hybrid world, tools like Epoch will define how companies scale culture with impact.
