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HomeinterviewsSymetra Enhances Leave Management with Nayya’s AI-Driven Platform

Symetra Enhances Leave Management with Nayya’s AI-Driven Platform

As the complexities of employee leave grow, Symetra Life Insurance Company is stepping up to transform how organizations manage time away from work. In partnership with Nayya, a leader in benefits optimization, Symetra has introduced Nayya Leave, a data-driven, digital platform designed to simplify leave administration for both HR teams and employees.

Navigating extended absences—whether due to medical, parental, or other needs—has become increasingly difficult in a regulatory-heavy landscape. Nayya Leave empowers employees with personalized education and planning tools while lightening the administrative load for HR professionals.

The Growing Challenge of Leave Management

According to a 2024 Mercer survey of 630 U.S. business leaders, managing employee absence is a top organizational priority. Two key findings stand out:

  • Compliance with state and local mandates is increasingly complex.

  • Improving leave administration is critical to HR effectiveness.

Leave administration has become one of the most high-stakes areas in HR due to legal requirements, employee expectations, and organizational impact.

What Nayya Leave Brings to the Table

With the launch of Nayya Leave, Symetra now offers a platform tailored to the needs of today’s workforce:

  • Personalized Leave Planning
    Employees receive custom policy information and benefit recommendations based on their input.

  • Integrated Resource Links
    The platform guides employees through leave requests using linked content and educational materials.

  • Customized Dashboards
    Dashboards offer visualizations of timelines, to-do lists, and task progress to keep users informed.

  • Proactive Notifications
    Email and SMS reminders help users stay on track throughout their leave process.

  • Seamless Return-to-Work Support
    The tool supports not only the start of leave but also the reintegration process, reducing disruptions.

This solution is designed to make leave feel less like a compliance chore and more like a guided, supportive journey.

“Our new digital leave planning tool simplifies the process with personalized, proactive guidance at every stage,” said Kayla Halpin, VP of Disability and Absence Strategy at Symetra.

The Human-Centered Philosophy Behind the Tech

At the heart of Nayya Leave is a commitment to making leave experiences clear and compassionate.

“Navigating a leave of absence should feel clear, supportive, and personal—not confusing or overwhelming,” said Sina Chehrazi, Founder and CEO of Nayya.

Symetra’s implementation of Nayya Leave represents a step toward establishing a new industry standard for leave planning—balancing compliance and technology with empathy and user experience.

Broader Technology Integration with Nayya

Nayya Leave complements other AI-powered tools in Symetra’s portfolio, such as:

  • Nayya Choose: Offers employees personalized benefits decision support during open enrollment or life events.

  • Nayya Claims: Automates medical claims integration for eligible group supplemental health policies.

Together, these tools enable smarter decision-making across the entire employee benefits lifecycle.

Additional Offerings from Symetra

Beyond absence management, Symetra provides a full suite of employee insurance and supplemental health products:

  • Group Life and Disability Insurance

  • Stop Loss Insurance

  • Supplemental Health Insurance
    Products include critical illness, accident, and hospital indemnity insurance, which integrate with major medical plans and HSAs.

A Smarter, More Empathetic Approach to Leave

With Nayya Leave, Symetra is redefining how employers and employees approach time away from work. By removing complexity and offering personalized guidance, this platform creates a more informed, supported, and efficient leave experience.

As workplace needs continue to evolve, solutions like Nayya Leave will become essential to building resilient, compliant, and people-centered organizations.
For more on Symetra’s technology-driven benefits strategy, visit their official resource hub.

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