Top Workforce Management Tools of 2024: Info-Tech’s Gold Medalists

Info-Tech Research Group has released its annual Workforce Management (WFM) Data Quadrant Report, spotlighting the top WFM software providers for 2024. Using authentic user feedback from SoftwareReviews, the report ranks providers based on customer satisfaction, feature quality, vendor performance, and emotional connection with users.

Key Highlights

• Workforce Management Software Role:
  These tools enhance organizational productivity through labor forecasting, staff scheduling, and time tracking.
• Evaluation Methodology:
  Rankings are based on 659 user reviews, measuring:
  • Composite Score (CS): Reflects overall satisfaction.
  • Feature Breadth and Usability: Measures specific product capabilities.
  • Net Emotional Footprint: Gauges user sentiment toward vendors.
• 2024 Gold Medalists:
  1. UKG Pro (CS: 8.4) – Excels in business value creation.
  2. Dayforce (CS: 8.3) – Recognized for its robust feature set.
  3. WorkForce Suite (CS: 7.7) – Praised for usability and intuitiveness.

This comprehensive report helps organizations streamline productivity strategies by identifying solutions tailored to their needs.