Technical training provider V2X has extended its long-running partnership with General Motors in a multi-year agreement valued at more than $100 million, ensuring continued workforce training for GM service technicians across the United States through 2030.
The renewed contract reinforces a 26-year collaboration focused on developing the skills required to maintain and service modern vehicles across GM’s network of nearly 4,000 U.S. dealerships. Under the agreement, V2X will continue designing, delivering, and evaluating technical training programs that support GM’s service workforce as vehicles become increasingly software-driven and technologically complex.
For the automotive industry, where electrification, digital systems, and advanced diagnostics are reshaping maintenance requirements, the deal highlights the growing importance of large-scale technician training infrastructure.
Training the Next Generation of Automotive Technicians
A central component of the partnership is the operation of the GM Technical Training Center in Troy, Michigan, a flagship facility that supports the company’s World Class Technician certification program.
Through this program, technicians gain advanced certifications and hands-on training designed to meet evolving vehicle technology requirements while maintaining high service standards across dealerships.
The initiative is managed by V2X’s professional services division, which helps maintain a steady pipeline of trained technicians entering GM’s service ecosystem.
“Aligning technical training with a company’s evolving needs is essential,” said Jeremy C. Wensinger, President and CEO of V2X. “Our partnership with GM has been instrumental in expanding our expertise across commercial, government, and military training programs.”
A Large-Scale Workforce Development Engine
The collaboration also supports the GM Service Technical College, a program that trains more than 40,000 service technicians and apprentices each year.
The curriculum is continuously updated to reflect emerging vehicle technologies and new model requirements. That includes training related to advanced powertrains, digital diagnostics, and other innovations shaping the modern automotive service environment.
By maintaining a standardized training framework, GM ensures technicians across its dealership network can consistently deliver high-quality service regardless of location.
This approach also helps the company maintain strong customer satisfaction scores—an increasingly important competitive factor in the automotive market.
Why Technician Training Matters More Than Ever
The extension arrives at a time when the automotive service workforce faces growing pressure.
Vehicles today incorporate complex software systems, advanced driver assistance technologies, and increasingly electrified powertrains. Servicing these systems requires a level of technical expertise that traditional mechanical training alone cannot provide.
Automakers across the industry—including companies like Ford Motor Company and Toyota Motor Corporation—have expanded technician training initiatives in recent years as they roll out new vehicle platforms and electrification strategies.
Maintaining a skilled service workforce is essential not only for vehicle reliability but also for customer loyalty and dealership performance.
Innovation in Learning and Training Media
V2X and GM say the partnership is built around ongoing innovation in training methods, tools, and instructional media.
The programs combine classroom instruction with digital learning modules and hands-on vehicle diagnostics, enabling technicians to stay current with new vehicle technologies as they enter the market.
As vehicles continue to evolve toward software-defined architectures, training models are also shifting toward continuous learning rather than one-time certification programs.
A Strategic Workforce Investment
For GM, investing in technician training is not simply a workforce initiative—it’s a strategic part of maintaining brand reputation and service quality across thousands of dealerships.
For V2X, the long-term extension represents continued growth in the technical training sector, where demand is increasing across commercial, government, and defense markets.
With the agreement now extended through the end of the decade, the two companies will continue developing the next generation of automotive technicians—an increasingly critical role as the industry transitions toward more complex and connected vehicles.
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