Wisq, the leading Agentic AI platform for HR, has announced the launch of Harper, the world’s first AI HR Generalist. Designed to help HR teams automate repetitive, manual tasks, Harper empowers professionals to focus on strategic workforce initiatives, driving meaningful change in organizations.
Transforming HR Operations with AI
For years, HR professionals have been bogged down by tactical tasks, from answering policy questions to tracking compliance, limiting their ability to focus on more impactful work. Harper changes the game by autonomously managing critical HR tasks, ensuring accuracy, compliance, and alignment with company culture, all while leveraging cutting-edge AI technology.
Built on Wisq’s proprietary AI platform, Harper brings together deep HR expertise and advanced AI capabilities to address the evolving needs of HR teams in the modern workplace.
HR at Scale: Meeting the Demands of Modern Enterprises
Traditional HR models rely heavily on human resources to handle routine inquiries and manage policies, a model that is increasingly unsustainable in today’s fast-paced work environments. Harper solves this problem by enabling HR teams to scale their efforts without increasing headcount, offering:
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Automation of Key HR Processes: From time and attendance management to leave-of-absence management and benefits questions, Harper streamlines operations by integrating with essential systems to automate policy and compliance tasks. It personalizes responses by drawing from HR best practices and specific organizational knowledge, allowing for swift enablement and alignment with company values.
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Enhancement of HR Programs: Harper improves programs like performance management, career development, and goal setting by offering continuous coaching and targeted guidance. AI-powered insights enable HR teams to identify and address areas for improvement, helping to spot issues before they escalate.
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24/7 Employee Support: Harper offers consistent, instant, and accurate employee support, ensuring that HR teams can provide immediate assistance to employees, day or night.
Efficiency Gains and Impact
Customers of Wisq’s AI-first approach have already seen significant efficiency improvements:
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Time Savings: Over 35 hours saved per HR team member each month by automating policy management and compliance.
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Reduced Burden on HR Teams: More than 80% of routine HR queries are resolved autonomously, freeing up HR professionals to focus on higher-value tasks.
Harper integrates seamlessly into existing HR processes and technology, ensuring consistent delivery of employee support that aligns with company governance and content policies.
Looking Ahead: Future Capabilities of Harper
As Wisq continues to expand its capabilities, new features for Harper will include:
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Advanced Employee Relations: AI-driven case intake, fact-finding, and legal compliance integration.
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Expanded Policy Templates: A wider range of detailed HR policy templates to quickly adapt and manage Tier 1 and Tier 2 cases autonomously.
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Proactive Policy Insights: Harper will provide analysis on company policies, offering insights into areas of confusion or potential risk and proactively suggesting solutions.
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Automated Manager/Employee Check-ins: Harper will extend the reach of HR business partners, using early detection systems to identify potential issues and surfacing them before they escalate.
The Future of HR with AI
Jim Barnett, CEO of Wisq, shared his vision: “At Wisq, we aim to reinvent HR operations by integrating AI teammates into HR teams. With Harper, HR professionals can spend less time on transactional tasks and more time shaping workplace culture and employee development.”
Through its AI-powered platform, Wisq is enabling HR teams to move beyond administrative functions and focus on fostering innovation and building better workplaces for the future.
