Workday, a global leader in enterprise cloud applications, has introduced new AI capabilities to its Workday Peakon Employee Voice platform. These innovations, which will be available in 2025, aim to support managers by analyzing vast amounts of employee feedback, helping them make quicker and more informed decisions. This update aligns with Workday’s focus on building engaged, loyal teams and ensuring organizations retain top talent in an increasingly competitive market.
AI-Driven Content Summaries for Quick Insights
The introduction of Generative AI-Powered Content Summaries offers a game-changing feature for managers. By analyzing employee feedback across more than 60 languages, the platform can automatically surface key themes and emerging issues, such as burnout or workload. This allows managers to address potential challenges before they escalate, leading to better engagement and increased productivity.
For instance, when facing employee concerns about workload, managers can now respond in real-time, improving their ability to mitigate risks such as burnout and job dissatisfaction.
On-Demand Comment Summaries for Targeted Feedback
Another exciting feature is the On-Demand Comment Summaries. This tool allows managers to analyze feedback by specific departments, locations, or engagement scores. For example, a company can review employee sentiment in the marketing department or focus on feedback from employees in specific offices, like Madrid. This capability enables more tailored and immediate actions to address concerns in specific areas, driving engagement where it is most needed.
Rules-Based Questions for Key Moments in the Employee Lifecycle
Workday’s Rules-Based Questions empower managers to gather timely, actionable feedback at pivotal moments in an employee’s journey. Whether it’s during onboarding, promotions, or exiting, these targeted questions can be customized for each stage of the employee lifecycle. By capturing data at crucial junctures, managers can make improvements to the overall employee experience, driving loyalty and retention.
Supporting Overburdened Managers with AI
In today’s fast-paced environment, managerial burnout is an increasing concern. According to Workday’s own data, managers are often under tremendous pressure. The new AI-driven tools in Workday Peakon Employee Voice are designed to lighten this load by providing managers with valuable insights in real-time, allowing them to take action quickly and efficiently.
Anne-Sofie Nielsen, Vice President of Product and Engineering at Workday, emphasizes, “These new Illuminate capabilities give managers the insights they need to foster exceptional employee experiences, build a thriving workforce, and achieve greater organizational success.”
Powered by One of the Largest Employee Feedback Datasets
Workday’s new features are powered by one of the largest employee sentiment datasets in the world, aggregating over one billion responses from more than 160 countries. This robust dataset provides Workday with deep insights into global workforce trends, enabling organizations to tackle challenges like burnout and engagement proactively. For example, earlier this year, Workday reported that 27% of employees were at high risk of burnout, and those who felt they were doing meaningful work were 37% more satisfied with their accomplishments.
Real-Time Employee Insights for Continuous Improvement
Workday Peakon Employee Voice also offers real-time analytics and True Benchmark comparisons, enabling organizations to make data-driven decisions. Companies like EQ and BDR Thermea Group have successfully used the platform to drive higher employee engagement by understanding employee feedback and taking timely actions.
With the new AI-powered features in Workday Peakon Employee Voice, managers are now better equipped to lead, engage, and support their teams. The integration of generative AI, on-demand insights, and targeted survey questions ensures that organizations can foster more engaged, productive, and loyal workforces. These innovations are set to revolutionize the way businesses interact with their employees, creating a thriving, people-first culture.
