Workday, Inc., a leading provider of enterprise solutions for managing people and finances, has announced the election of Liz Centoni, Executive Vice President and Chief Customer Experience Officer at Cisco, to its Board of Directors. Centoni’s expertise in customer success and innovative technology is set to bolster Workday’s ongoing commitment to delivering exceptional customer experiences.
About Liz Centoni
- Career Achievements:
- Over 24 years at Cisco, holding senior engineering and strategy roles.
- Led Cisco’s $28 billion acquisition of Splunk in 2024, propelling the company into the forefront of AI-driven innovation.
- Developed Cisco’s responsible AI framework, emphasizing ethical and equitable technology use.
- Advocacy and Mentorship:
- Active mentor for underrepresented groups, including global executive sponsorship of Cisco’s Women in Science and Engineering (WISE) program.
- Advocated for diversity and equity in tech at influential platforms like the World Economic Forum.
Key Statements
- Carl Eschenbach, CEO, Workday:
“Liz’s passion for championing customer success aligns perfectly with our commitment to exceptional customer experiences. Her expertise will help us innovate and exceed customer expectations as we continue to grow.” - Liz Centoni:
“Joining Workday’s board is an exciting opportunity to collaborate with a company that shares my passion for empowering people and organizations through technology and AI. I look forward to strengthening Workday’s customer-centric approach and contributing to its growth.”
Strategic Implications for Workday
- Customer-Centric Innovation:
- Centoni’s deep expertise in enhancing customer satisfaction positions Workday to advance its mission of delivering unparalleled customer experiences.
- AI and Technology Leadership:
- Her experience with AI-driven initiatives and responsible AI frameworks will support Workday’s innovation efforts in leveraging AI for workforce and financial management.
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Diversity Advocacy:
- Centoni’s advocacy for equity and inclusion aligns with Workday’s values, potentially driving stronger diversity initiatives within the organization.
