Greenhouse’s 2024 Candidate Experience Report: Insights into Job Market Dynamics and Hiring Process Challenges

1. Active Job Seekers: Nearly half (42%) of employees are actively looking for a new job within the next six months, reflecting a dynamic job market.
2. Discriminatory Interview Questions: More than half (54%) of candidates have encountered discriminatory interview questions, with issues related to age, race, and gender being the most common.
3. Candidate Rejection: One in five candidates (20%) have rejected job offers due to poor interview experiences, emphasizing the importance of a positive candidate journey.
4. Misleading Job Descriptions: Over half (53%) of candidates have experienced discrepancies between advertised job responsibilities and the actual role, leading to frustration and disillusionment.
5. Ghosting and Lack of Communication: While the incidence of ghosting has decreased slightly, with 52% of candidates reporting being ghosted during the interview process, there is still a significant need for improved communication and transparency from employers.
6. DE&I Considerations: Diversity, Equity, and Inclusion (DE&I) remain crucial factors for candidates when evaluating job opportunities, highlighting the importance of organizational commitment to equitable practices.
7. AI in Hiring: While AI is increasingly used in the hiring process, candidates have concerns about bias and reduced visibility, indicating the need for careful implementation and oversight.

Expert Commentary: Daniel Chait, CEO of Greenhouse, emphasizes the impact of hiring processes on candidate perceptions and the need for organizations to prioritize communication, transparency, and fairness to attract top talent.

Greenhouse’s report underscores the importance of a positive candidate experience in attracting and retaining talent. To address candidate concerns and improve hiring efficiency, organizations must focus on eliminating bias, enhancing communication, and ensuring job descriptions accurately reflect the role’s realities. By prioritizing transparency and inclusivity, companies can enhance their employer brand and attract top talent in a competitive job market.