With limited resources, high expectations, and a fast-changing talent market, talent acquisition (TA) teams need to optimize every interaction with candidates. iCIMS, recognized as the “Best Overall AI Solution” by the 2024 AI Breakthrough Awards, has announced the availability of its summer release. This release aims to help organizations worldwide build stronger candidate connections and streamline recruiting workflows with AI-powered products and capabilities.
- Enhanced Candidate Engagement
- iCIMS Candidate Experience Management (CXM): Now generally available, this next-gen CRM solution helps TA professionals recruit smarter with automated outreach, customized campaigns, and AI-powered engagement and scoring prioritization.
- Global Messaging Integration: iCIMS Text Engagement now connects to WeChat, enabling recruiters to engage with candidates across more locations and platforms like WhatsApp, Facebook Messenger, and SMS without leaving the iCIMS platform.
- Increased Recruiter Productivity
- Bulk Actions: Recruiters can schedule multiple interviews simultaneously within the iCIMS ATS by sending bulk invitations. They can also move candidates to the next stage faster with pre-defined assessment packages or background screening locations.
- Improved Integrations: Enhanced pre-built integration between iCIMS and enterprise HCM connectors allows for more configurability through custom data field mapping.
- Strengthened Internal Recruiting
- Analytics Dashboard: The new dashboard within iCIMS Opportunity Marketplace offers insights into key metrics like internal hiring conversion rate, time to hire, and internal vs. external applications.
- Advanced Export Options: SkillSurvey Post-Hire’s Advanced Export enables users to analyze targeted aspects of talent data and compare benchmarks across survey types.
- Eric Connors, Chief Product Officer, iCIMS: “A strong relationship between an employer and a candidate can be the difference between making a great hire and missing out on top talent. Our new innovations address what recruiters need in today’s competitive talent market. Enhanced automation across the platform allows teams to spend more time talking to candidates that are truly interested, interviewing talent, expanding their reach globally, and making the hire faster than ever.”
- Customer Success Leadership: iCIMS has appointed Megan Vasquez as SVP of Customer Success to elevate iCIMS’ customer experience programs. Vasquez, recognized as one of the top 50 customer leaders to watch by Pavilion, previously held leadership roles at Drift and Demandbase. Caroline Soeur has also joined as Director of Customer Success, EMEA, bringing 15 years of experience from Adobe and Integral Ad Science.
The iCIMS summer release marks a significant step in enhancing the efficiency and effectiveness of talent acquisition teams. By integrating advanced AI-powered tools, improving global communication capabilities, and offering robust analytics for internal hiring, iCIMS continues to lead in providing innovative solutions for the evolving talent market.
