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Understanding Gen Z Managers: Insights and Challenges from Business Leaders

Understanding Gen Z Managers: Insights and Challenges from Business Leaders
ResumeBuilder.com Survey Finds 1 in 10 Business Leaders Say Their Company Has Fired a Gen Z Manager

ResumeBuilder.com has conducted a comprehensive survey among 873 business leaders to delve into their perceptions of Gen Z managers and the challenges they face in leadership roles. The survey sheds light on both the strengths and areas of improvement for this emerging generation of leaders.

  1. Perceptions of Gen Z Managers:
    • Negative Experiences: 14% of business leaders who have worked with Gen Z managers report negative experiences.
    • Reasons Cited: Poor communication, lack of leadership capabilities, inexperience, inefficiency, disorganization, informality, and rudeness.
    • Ineffectiveness: 20% of business leaders consider Gen Z managers to be ineffective leaders, particularly in handling conflict, decision-making, communication, delegation, adaptation to change, and collaboration.
  2. Challenges from Direct Reports:
    • Complaints Received: 90% of business leaders have received complaints from direct reports of Gen Z managers.
    • Common Issues: Inexperience, inefficiency, poor communication and leadership skills, informality, disorganization, and rudeness.
    • Impact: Complaints have led direct reports to change teams, request mediation, file formal complaints, request a new manager, threaten to quit, or quit.
  3. Consequences and Recommendations:
    • Negative Consequences: 48% of business leaders report Gen Z managers facing consequences like performance improvement plans, increased supervision, probation, and senior management meetings.
    • Training Needs: 65% believe Gen Z managers would benefit from leadership training, 57% suggest professional development courses, and 55% recommend mentorship programs to improve their skills.

Expert Insights: Julia Toothacre, resume and career strategist at ResumeBuilder.com, emphasizes the importance of training and managing expectations for Gen Z managers. She advocates for investing in their development rather than immediate dismissal based on lack of experience alone.

The survey underscores the dual perspectives on Gen Z managers—acknowledging their potential while highlighting areas where improvement and support are needed. By addressing training gaps and providing mentorship, businesses can nurture the leadership capabilities of Gen Z managers effectively.