The ActivTrak Productivity Lab has released its latest Productivity Benchmarks Report, which explores digital workplace behaviors across various industries and work models. The report offers insights into how working models – such as remote, hybrid, and office-based setups – impact employee productivity and engagement. The study analyzed data from 958 companies and over 135,000 employees between January 1 and June 30, 2024.
- Working Models and Employee Productivity
- Remote-only employees are the most overutilized, spending 31% of their time overworked, yet maintaining high focus with an average of 4 hours and 24 minutes of focus time per day.
- Office-first employees have the most balanced productivity levels, with 68% of their time spent in a “healthy” utilization state and 16 fewer minutes of digital activity per day due to in-person meetings and collaboration.
- Break time is fairly consistent across models, averaging between 104-120 minutes per day, with hybrid employees taking the least at 90 minutes.
- Over 55% of companies adopt a remote-first work model, while only 2% operate fully remotely.
- Industry-Specific Productivity Trends
- Financial Services: Employees record 30 additional minutes of productive time daily and a 9% increase in healthy utilization compared to other industries.
- Healthcare: Workers log an extra 36 minutes of productive time per day, though one-third are at risk of burnout due to over- or underutilization.
- Insurance: Insurance employees excel in productivity but spend less time in collaborative applications and experience 41% less underutilization.
- Professional Services: Underutilization rates are 50% lower compared to both the cross-industry and healthcare sectors.
- Impact of Location on Employee Engagement
- The report highlights that workplace models significantly affect productivity, focus, and collaboration.
- Office-first setups foster more balanced workloads, while remote employees show high focus but face challenges like overutilization.
- Leaders must evaluate baseline productivity data before making decisions about workforce policies, remote setups, or office returns.
ActivTrak’s Productivity Benchmarks Report underscores the critical role that work models and location play in influencing employee productivity and engagement. The insights provided can help businesses develop more informed and effective workforce strategies.
