The sixth annual Employee Experience Trends Report from Qualtrics, based on insights from over 35,000 employees across 23 countries, highlights key trends that will shape the future of work. As employees navigate workplace challenges like hybrid work models and rapid technological changes, companies must evolve to retain talent and ensure long-term success.
1. Workplace Chaos Reduction: A Key to Employee Engagement
- Employers must simplify work processes to boost engagement and well-being.
- 2025’s top employers will focus on reducing the chaos caused by rapid workplace changes and pressures.
2. Optimism Among Young Employees
- Workers under 25 are highly engaged and optimistic about their future at the company.
- To retain this group, leaders must focus on career development and aligning benefits with their needs.
3. Entry and Exit Experiences Matter More Than Ever
- Poor candidate and exit experiences are damaging company reputations.
- Over 50% of new employees plan to leave within three years due to poor recruitment experiences.
4. Short-Term Gains vs. Long-Term Trust
- Only 56% of employees believe leaders will prioritize their well-being over short-term goals.
- Trust-building actions, like open communication and valuing diverse perspectives, can enhance engagement.
5. AI Adoption is Outpacing Company Enablement
- Nearly half of employees say their company doesn’t provide AI training or guidelines.
- Without organizational support, employees are adopting unapproved AI tools, introducing security risks.
The report reveals that employees crave more support and clarity from employers in navigating rapid changes in the workplace. By focusing on reducing workplace chaos, nurturing young talent, improving candidate and exit experiences, building long-term trust, and embracing AI adoption, companies can better align with employee needs and enhance overall engagement.
