UKG, a leader in HR, payroll, workforce management, and culture solutions, continues to dominate the healthcare sector with its innovative technology. Recently ranked number one in Time & Attendance in the 2025 Best in KLAS Awards – Software and Services Report, UKG empowers healthcare organizations to improve employee experience, optimize workforce management, and enhance patient care.
With over 70% of Fortune 1000 healthcare organizations already using UKG, the company’s solutions have driven significant growth, including a 50% expansion in its healthcare customer base over the past two years.
Key Achievements and Recognition
- 2025 Best in KLAS Award: Recognized for excellence in Time & Attendance, UKG leads in accurate labor cost tracking, payroll integration, and employee self-service.
- Global Leader in Workforce Management: As ranked by NelsonHall, UKG is trusted by top healthcare organizations for workforce optimization.
Customer Success Stories:
- Community Health System (Central California): Implementing UKG technology helped the hospital save $2.8 million and improve work-life balance by enabling staff to manage schedules and pick up shifts via the UKG app.
- St. Luke’s University Health Network: Reduced pay codes by over 50% and simplified scheduling processes, empowering 20,000 employees across 15 campuses to access flexible work opportunities.
AI-Powered Workforce Solutions in Healthcare
The UKG Pro HCM Suite delivers comprehensive solutions to streamline complex tasks, such as time & attendance, scheduling, and payroll management, all while fostering a strong workplace culture.
Specialized Solutions for Healthcare
- UKG Advanced Scheduling: Ensures optimal staffing, reducing fatigue while enhancing patient care.
- UKG Clinical Scheduling Extensions: Forecasts patient volume and creates schedules based on employee skills, licensure, and preferences for higher satisfaction.
- UKG EZCall® for Physicians: Automates physician scheduling for fairness and efficiency.
- UKG Wallet: Provides healthcare staff with on-demand access to earned wages, financial counseling, and savings tools.
- UKG Talk: Enhances communication and real-time collaboration across healthcare teams to improve engagement and operations.
- UKG Great Place to Work Hub: Leverages UKG Bryte AI to provide personalized recommendations for building trust and boosting employee engagement.
Driving Operational Efficiency with AI
UKG’s Bryte AI agents address complex scheduling and payroll needs, offering data-driven insights based on decades of benchmarks from UKG’s Great Place to Work data. These insights help organizations build a high-trust culture and boost productivity.
Meeting Workforce Needs in a Changing Healthcare Landscape
With workforce shortages, shifting regulations, and high burnout levels, healthcare leaders are increasingly turning to technology to enhance employee experience and ensure patient care remains a top priority.
UKG research shows that 59% of frontline healthcare professionals value flexibility and work-life balance when choosing an employer. The company’s specialized solutions enable healthcare organizations to offer the flexibility employees desire while maintaining compliance and optimizing staffing.
“With the latest technology and deep expertise in healthcare, UKG is well-positioned to support employees and leaders alike,” said Nanne Finis, Chief Nurse Executive at UKG. “Our goal is to empower people so they can focus on what they do best: taking care of patients.”
UKG’s leadership in workforce management, combined with its AI-powered solutions, continues to transform the healthcare industry. By enhancing scheduling, payroll, and communication, UKG supports organizations in delivering superior patient care while promoting employee satisfaction and engagement. With a focus on innovation and culture-building, UKG is setting new standards for workforce management in healthcare.
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