In HR tech, the sale is only half the battle. Getting clients up and running—accurately, efficiently, and without headaches—can make or break long-term relationships. Setuply wants to make that process a competitive advantage, and it’s just landed a big new distribution channel to do it.
The AI-powered Client Management Experience (CMX) provider has partnered with isolved, a major human capital management (HCM) platform serving over 8 million employees across 195,000 employers. Setuply’s tools are now available through the isolved Marketplace, where HCM service providers can plug them directly into the isolved People Cloud.
“Setuply fills a critical gap in the HCM ecosystem,” said Melissa Versnik, VP of Marketplace at isolved. “It brings the structure, visibility, and automation needed to support long-term success.”
Streamlining the Messy Middle of Client Delivery
While most HR software innovation has focused on recruiting, payroll, or benefits, Setuply zeroes in on the post-sale delivery process—the period after a deal closes but before the client is fully operational. It’s a phase notorious for bottlenecks, data errors, and wasted staff hours.
Setuply’s platform tackles this with:
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Project automation for faster onboarding
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Structured data intake and role-based forms to prevent rework
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Secure document handling and integrated calendars
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Centralized communication to keep clients informed
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AI-powered data extractors and transformers to prep implementation-ready datasets
The goal: accelerate time-to-value while freeing service teams to focus on relationship-building instead of administrative triage.
Why This Matters in HCM
Payroll and HR implementations often involve complex data migrations and compliance-sensitive workflows. Even small delays can impact payroll accuracy, benefits enrollment, or compliance deadlines—issues that sour client relationships fast.
By embedding Setuply into isolved’s ecosystem, providers get a repeatable, scalable process that can be applied across industries and client sizes, cutting ramp-up time and reducing costly errors.
“The most successful HCM providers treat client delivery as a strategic advantage,” said Rachel Lyubovitzky, CEO of Setuply. “We’re giving them the tools to deliver speed, accuracy, and personalization at scale.”
If Setuply delivers on its promise, isolved partners may find themselves spending less time chasing down missing data and more time upselling services—a win in a market where client retention is as important as new sales.
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