8×8, Inc. (NASDAQ: EGHT), a leading integrated customer experience (CX) platform provider, has tapped Mary Murray as its new Operations Director and Country Lead for Ireland. Murray brings more than 20 years of operational leadership in finance, telecommunications, and tech, and will oversee 8×8’s go-to-market strategy and customer success across the Irish market.
Murray joins 8×8 from Blueface (a Comcast Business Company), where she served as Head of Operations, and has held senior roles at J.P. Morgan, AIB Merchant Services, SumUp, and Pocket Kings. Her track record includes optimizing performance, building scalable support functions, and leading teams in fast-moving, highly regulated environments.
Driving Unified CX in Ireland
“Businesses in Ireland are at a turning point — they’re demanding communications solutions that don’t just connect people, but truly simplify how organizations work,” said Murray. “8×8 brings a unique ability to unify voice, video, chat, and contact center into one intelligent platform, helping Irish businesses serve customers better and scale with confidence.”
Jamie Snaddon, 8×8’s GVP and Managing Director of EMEA, added: “Mary’s operational leadership and local expertise make her ideal to lead our next chapter of growth in Ireland.”
Strategic Focus and Regional Investment
Ireland has long been a key market for 8×8, with strong customer presence in finance, healthcare, and the public sector. The company maintains active partnerships, including a longstanding collaboration with Workair, and is a proud member of the Contact Centre Management Association (CCMA) Ireland. 8×8 is also the Gold Sponsor of the CCMA Irish Customer Contact & Shared Services Awards 2025.
Murray’s appointment comes amid broader regional investments, including the establishment of datacentres in France and a connectivity agreement with ULAP Networks, signaling 8×8’s commitment to strengthening infrastructure and supporting local partners.
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Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
