Mercer, a business of Marsh McLennan (NYSE: MMC) and global leader in HR, investment, and health solutions, has launched Workforce Insights, an AI-powered platform designed to give HR teams a complete view of their talent landscape and workforce dynamics. The platform draws on benchmarks from over 100 countries and 20,000 organizations, helping leaders compare metrics against industry standards and uncover emerging trends.
“AI is a game-changer — an enabler to unlock new levels of knowledge among our consultants and create tailored solutions that meet our clients’ unique needs,” said Pat Tomlinson, Mercer’s President and CEO. “Workforce Insights empowers clients to interact with our data in a dynamic, intuitive way, embedding high-quality AI safely and responsibly across our practices.”
Aida: An AI Assistant for HR Leaders
Alongside Workforce Insights, Mercer is introducing Aida (Artificial Intelligence Digital Assistant) within its Talent All Access® Portal (TAAP). The chat-based assistant enables HR teams to ask natural language questions and receive data-driven responses, spanning benchmarking, compensation trends, compliance updates, curated content, and insights. Together, Workforce Insights and Aida provide HR leaders with actionable intelligence to make strategic, informed decisions quickly.
“AI is reshaping how organizations create value,” said Jean Martin, Mercer’s Global Head of Career Products. “Workforce Insights and Aida are built by HR leaders, for HR leaders, delivering industry-leading data quality and reliability to support smarter organizational decisions.”
Driving Data-Driven HR Strategies
Mercer’s research shows that CHROs increasingly rely on data to guide decisions, secure project funding, and provide strategic value to business leaders. Workforce Insights and Aida are designed to meet these evolving needs, enabling organizations to leverage AI not just for analytics, but for workforce planning, talent reskilling, and flexible workforce models.
By combining AI-powered insights with its consulting expertise, Mercer positions itself at the forefront of HR technology innovation, helping organizations optimize their talent strategies and maximize the return on AI-enabled workforce investments.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
