isolved, a leading provider of human capital management (HCM) technology for small and midsize businesses, has been named a Leader in NelsonHall’s 2025 Vendor Evaluation and Assessment Tool (NEAT) for HCM Technology & GenAI — specifically in the SMB market segment.
The recognition highlights isolved’s ability to deliver immediate value while maintaining a forward-looking roadmap that anticipates evolving client needs. NelsonHall positioned isolved furthest along the axis for “ability to meet future client requirements,” signaling confidence in its continued innovation and AI leadership.
“isolved has been recognized as a Leader in the SMB HCM market for its strategic focus on embedding AI within the core HR functions of its People Cloud platform,” said DeeAnna Warrington, Principal HR Analyst at NelsonHall. “Its emphasis on usability, reliability, and responsible AI integration positions isolved for sustained growth.”
AI That Works for Real HR Teams
isolved’s flagship People Cloud™ platform spans the full employee lifecycle — integrating HR, payroll, benefits, and talent management in a unified, cloud-native system. The platform’s design philosophy is rooted in practicality: using AI to enhance daily workflows rather than overwhelm them.
According to NelsonHall, isolved’s leadership stems from its measurable AI outcomes, particularly in hiring, analytics, and learning.
Since early 2024, isolved’s AI-powered candidate matching has connected 31 million job seekers to opportunities, cutting time-to-hire by nearly 40%. Its Predictive People Analytics helps HR teams identify turnover risks and anticipate workforce shifts, while personalized learning paths in the Learn & Grow module foster engagement and development.
“Our customers rely on isolved to simplify HR and improve everyday processes,” said Kelli Rico, Chief Product Officer at isolved. “Being recognized by NelsonHall reinforces our commitment to practical, responsible AI that helps every employer become a great place to work.”
Responsible AI, Built for SMBs
While enterprise vendors dominate the AI conversation, isolved has carved out a niche by focusing on accessibility and ethical design. NelsonHall noted that isolved applies strong guardrails for privacy and fairness, making its solutions safe and scalable for SMBs — many of which lack large data science teams or complex IT infrastructure.
Key AI capabilities within isolved People Cloud™ include:
-
Talent Acquisition: Intelligent job creation and matching that streamline hiring.
-
Predictive People Analytics: Forecast workforce changes with actionable insights.
-
Learn & Grow: Personalized, AI-driven learning recommendations.
-
Benefit Guidance: Smart plan recommendations that make benefits selection easier.
Why This Matters in 2025
The SMB HR tech market has grown fiercely competitive, with vendors racing to democratize AI for smaller organizations that historically lacked access to enterprise-grade analytics and automation. isolved’s leadership position in the NelsonHall report suggests it’s one of the few players turning AI from hype into hands-on help — giving HR leaders practical tools to attract, retain, and grow talent in a data-driven, ethical way.
As HCM vendors double down on generative AI, isolved’s focus on responsible innovation could prove a defining advantage — especially for SMBs seeking both simplicity and sophistication in their HR tech stack.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
