Rapid AI adoption is reshaping the workplace, and the latest EdAssist by Bright Horizons Education Index underscores a critical reality: organizations that invest in continuous learning, flexibility, and AI literacy will gain a decisive advantage as 2026 approaches.
The report, conducted by The Harris Poll, finds a widening gap between AI expectations and adoption. 42% of employees expect their roles to change significantly due to AI within a year, yet only 17% use AI regularly. Meanwhile, 34% feel unprepared for AI-driven shifts, and 42% report their employers expect them to learn AI independently.
“The pace at which AI is rewriting job descriptions is unprecedented,” said Priya Krishnan, Chief Transformation Officer at Bright Horizons. “Organizations that act now—embedding education benefits and AI training into their culture—will close skill gaps, boost resilience, and drive innovation.”
The Rising Pressure on Employees
AI isn’t the only stressor. Workers report mounting pressures:
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79% feel they must acquire new skills
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32% say AI has increased that pressure (up from 26% last year)
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81% report pressure to take on more work
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80% feel they must deliver results faster
These trends highlight the need for employers to combine education benefits with flexible learning paths and stress-reduction strategies.
Education Benefits Drive Loyalty and Adoption
The EdIndex also reveals clear incentives for employers to invest in workforce development:
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85% of employees would be more loyal to companies offering continuous education
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55% say AI training or certification would increase their likelihood of staying
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When employers provide AI training, adoption jumps to 76% versus 25% without support
However, financial barriers remain a concern. 48% of workers avoid further education due to fear of student debt, making affordable, employer-sponsored learning programs increasingly crucial.
Five Key Predictions for 2026
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AI literacy becomes non-negotiable – Embed AI training into onboarding and ongoing development to close adoption gaps.
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Upskilling as a competitive advantage – Invest in technical, soft, and leadership skills to boost adaptability and innovation.
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Flexible education benefits drive retention – Offer tuition assistance, debt-free programs, and micro-credentials.
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Continuous learning embedded in culture – Structured career pathways and personalized learning plans will future-proof the workforce.
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Work-life balance as strategic imperative – Pair education benefits with flexible schedules and mental health resources to reduce burnout and improve engagement.
The findings make one thing clear: technology alone won’t guarantee success. Employers who prepare employees for evolving roles through learning, flexibility, and AI literacy will emerge as leaders in talent retention, productivity, and innovation in 2026.
For organizations seeking a roadmap, the full fifth annual Bright Horizons Education Index report provides in-depth insights and actionable strategies.
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