Enterprise intranets are supposed to be the front door to company knowledge. In practice, they’re often more like a maze—packed with valuable content, but difficult to navigate when employees are under pressure and just need a straight answer.
Moveworks wants to fix that. The enterprise AI assistant company has expanded its strategic partnership with employee experience platform Unily, rolling out a new Enterprise Search content connector that pulls Unily intranet knowledge directly into Moveworks’ conversational interface. The goal: make enterprise content searchable and actionable through natural language, without forcing employees to click through pages, portals, or menus to find what they need.
It’s a move that speaks directly to a growing problem in large organizations—information overload paired with poor discoverability—and one that reflects where the HR tech and enterprise AI markets are heading.
From “Search the Intranet” to “Just Ask”
At a functional level, the new connector allows Moveworks’ AI assistant to ingest content from Unily’s employee experience platform and surface it instantly in response to employee questions. Instead of navigating an intranet or knowing exactly where a policy or document lives, employees can ask a question in plain language and get a contextual answer back—right inside the tools they already use.
That may sound incremental, but it addresses a longstanding friction point in digital employee experience. Intranets like Unily’s are rich content hubs, yet adoption often falters because employees don’t have the time—or patience—to hunt for information. Moveworks reframes that experience by turning the intranet into a back-end knowledge layer, while the AI assistant becomes the front-end interface.
The connector respects Unily’s existing permission model, ensuring employees only see content they’re authorized to access—an essential requirement for enterprise deployments. Admins also maintain control over which Unily sites are ingested, and setup is designed to be fast, guided, and self-service.
In short, the partnership doesn’t replace the intranet. It makes it usable at scale.
Why This Matters Now
Enterprise search is having a moment—and not the buzzword-heavy kind. As generative AI becomes embedded in workplace tools, expectations around speed and relevance have shifted. Employees increasingly expect enterprise systems to behave more like consumer tech: conversational, contextual, and immediate.
Moveworks has already built a reputation for applying AI to employee support, IT service management, and HR requests. By deepening its integration with Unily, the company is extending that philosophy to one of the most underutilized assets in large organizations: internal content.
This also aligns with a broader trend in HR and workplace tech. Vendors are moving away from standalone portals and toward “flow of work” experiences, where answers appear inside chat, collaboration, or task tools rather than behind dashboards. Microsoft Copilot, ServiceNow’s Now Assist, and Workday’s AI-powered search capabilities all point in the same direction.
Moveworks’ differentiator is its focus on resolution—using conversational AI not just to retrieve information, but to help employees complete tasks and take action. Adding Unily content into that ecosystem expands the scope of what the assistant can resolve without escalating to human support.
A Strategic Win for Unily
For Unily, the expanded partnership reinforces its positioning as a modern employee experience platform rather than a traditional intranet provider. Intranets have long struggled with relevance in an era dominated by chat tools and collaboration platforms. By making its content conversational and AI-accessible, Unily keeps its platform central to the employee experience—even if employees never visit the intranet homepage.
Unily CEO Lokdeep Singh framed the move as part of the “next evolution” of employee experience platforms, where knowledge is not just stored but actively delivered based on individual needs. That’s a telling shift. The value is no longer in hosting content—it’s in ensuring the right information reaches the right employee at the right moment.
The Moveworks connector effectively turns Unily into a high-quality, governed knowledge source for AI-driven interactions, rather than a destination employees must remember to visit.
What Customers Actually Get
For joint Moveworks and Unily customers, the benefits are straightforward:
-
Faster access to trusted knowledge through a single conversational interface
-
Reduced friction for common questions tied to policies, processes, and internal resources
-
Permission-aware responses that honor Unily’s access controls
-
Administrative control over which content is indexed
-
Quick deployment via a guided, self-service setup
Importantly, this isn’t a net-new AI assistant employees must learn. It’s an expansion of an existing Moveworks deployment, increasing ROI without introducing another system into the mix.
Competitive Context: The Race to Own Enterprise Search
The Moveworks–Unily connector lands amid intensifying competition around enterprise AI search. Vendors across HR, ITSM, and collaboration are racing to become the primary interface employees use to interact with company systems.
Where some platforms focus on broad AI copilots tied to productivity suites, Moveworks continues to lean into depth—connecting deeply with systems of record and systems of engagement. Integrations like this one matter because enterprise AI is only as good as the content it can reliably access.
By partnering rather than rebuilding intranet capabilities, Moveworks avoids duplicating infrastructure while still expanding its reach. For Unily, the partnership extends its relevance into conversational AI workflows without having to build a full assistant stack from scratch.
Availability
The Moveworks Enterprise Search content connector for Unily is available now to all joint customers. Organizations can begin setup through the Moveworks self-service portal, with support available via Moveworks account teams.
The Bigger Picture
This announcement isn’t flashy—but it’s meaningful. It reflects a pragmatic shift in enterprise AI: away from novelty and toward usefulness. Employees don’t need more dashboards. They need answers.
By turning intranet content into something employees can simply ask for—and actually get—Moveworks and Unily are addressing one of the most persistent pain points in digital employee experience. If this model scales, the days of “Check the intranet” may finally be numbered.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
