SailPoint, Inc. (Nasdaq: SAIL), a leader in enterprise identity security, today unveiled Shadow AI Remediation, the latest addition to its real-time AI governance and security framework. The solution addresses the growing enterprise challenge of “Shadow AI”—employees using unapproved AI tools like ChatGPT, Claude, or Gemini outside IT-sanctioned channels.
“Controlling AI usage is fundamentally an identity challenge,” said Chandra Gnanasambadam, EVP of Product and CTO at SailPoint. “By linking human and non-human identities, Shadow AI delivers real-time visibility, proactive remediation, and seamless deployment, all integrated into the SailPoint platform.”
The Shadow AI Challenge
As AI adoption surges, employees often turn to AI tools without oversight, creating blind spots that expose organizations to data leakage, regulatory risk, and compliance failures. According to a recent SailPoint report, 80% of organizations experienced unintended actions from AI agents, such as inappropriate data access or sharing.
Shadow AI Remediation helps enterprises mitigate these risks by:
-
Providing real-time visibility: Monitors employee interactions with unauthorized AI, including document uploads and usage frequency, reducing the risk of confidential data exposure.
-
Enabling proactive remediation: Security teams can block unauthorized uploads, redirect users to approved tools, or prompt for business justification.
-
Facilitating easy deployment: Delivered via a lightweight browser extension using tools like Intune or JAMF, the solution requires no infrastructure updates, minimizing user disruption.
Platform-Centric AI Security
Unlike isolated endpoint or browser solutions, SailPoint’s approach treats AI governance as an identity problem, unifying human and non-human identities with data and security intelligence. Shadow AI Remediation integrates with the SailPoint Identity Security Cloud, enriching the identity graph to inform smarter access and risk decisions across the enterprise.
This release complements SailPoint’s broader real-time AI governance framework, which now includes:
-
Agent Identity Security
-
Machine Identity Security
-
Data Access Security
-
Shadow AI Remediation
By combining visibility, control, and contextual intelligence, SailPoint positions itself to help enterprises secure AI usage without hampering productivity.
“Many vendors solve Shadow AI with isolated tools, but that misses the bigger picture,” Gnanasambadam noted. “Our framework ensures organizations can govern AI safely and proactively.”
As enterprises accelerate AI adoption, Shadow AI Remediation offers a holistic, identity-driven approach to mitigating the risks of unmonitored AI tools, a challenge poised to grow alongside AI integration in business operations.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
